Hi Olly
Can you please look into and pre warn future passengers.
On the out going trip from Heathrow to Bourgas via Sofia.
When we reached Sofia to go thru border / passport checks on route to the other terminal for the internal flight to our destination we came across a major issue which resulted in a very ugly scene.
Once we went thru passport and border checks we found ourselves being shepherded outside the sterile area on route to our connecting flight which resulted in us going through security checks again. The problem this created was if anybody had bought items such as water & or alcohol airside at Heathrow. Then these items were confiscated. As our main baggage was automatically transferred between aircraft at Sofia. Should we not have been escorted via an alternative route?
Surely if we had to go thru these checks then we should have been re acquainted with our baggage to enable us to put these away properly. One chap had a bottle of vodka taken from him which resulted in an un pleasant an unsavoury situation. And was not a good start to our trip. Perhaps you could pre warn future travellers that caution should be taken when purchasing something in the Uk on route to other countries
Hope this makes sense
Regards Andy