Thanks Bosuncat, that's very helpful.
I received missed calls but was unable to take them with being in meetings at work on Friday. I assumed the worst and that the holiday had been cancelled, or my flight switched as has happened before when I booked to fly from Newcastle and ended up flying via Heathrow. I rang Just You back and got no answer, even pressing the option for a call back but did not receive one for a few hours.
I know not everyone checks this forum, but I think it would be a good idea to at least post something on here, as Bosuncat has done, informing us of the change of hotel. That way I would have known far sooner about why Just You were trying to contact me instead of worrying for hours thinking my holiday may not go ahead.
Regards
Caroline