It's being discussed, but at the moment the priority for the team is to get the accounts fully integrated with our existing system and making sure that travellers can get the most out of their current and future bookings (being able to book optional excursions online, view documentation online, updating their API information, adding insurance details, update mailing preferences, integration with the Just You Community, etc). And looking at ways to continually improve the non-secure pages so that travellers have as much information about each holiday on the website.

Kindest regards,

Jules

Hi Avocet,

It's being discussed, but at the moment the priority for the team is to get the accounts fully integrated with our existing system and making sure that travellers can get the most out of their current and future bookings (being able to book optional excursions online, view documentation online, updating their API information, adding insurance details, update mailing preferences, integration with the Just You Community, etc). And looking at ways to continually improve the non-secure pages so that travellers have as much information about each holiday on the website.

Kindest regards,

Jules

It's still all very much a work in progress then with, understandably, the keyword being 'prioritization' and lots of hard work being done by the team. I'm sure it will all work perfectly in the end.

Avocet

Jules

Website still will not accept my email address :(

Hi badskittler,

I've raised this with our development team who have looked into this for me. Our developer has strict validation in place to help prevent spam and unfortunately your email address meets one of the criteria. I've had a few words and they have said it will get this fixed as a matter of urgency.

Kindest regards,

Julia

Website still will not accept my email address :(

Hi badskittler,

I've raised this with our development team who have looked into this for me. Our developer has strict validation in place to help prevent spam and unfortunately your email address meets one of the criteria. I've had a few words and they have said it will get this fixed as a matter of urgency.

Kindest regards,

Julia

The "add-on" tab for Walking in Nepal is showing 15 days for 2015 dates but only 12 days for 2016, I presume this is a typo?

Great to see 2016 dates being added to tours all the time at the moment!

Cheers,

Bob

my holiday ref A****** is still not reconized. ive made new log ins etc like suggested when I rang up but its still not reconized and id prefer to pay online instead of phone. maybe you have any idea to help?

Ann

* This post has been updated to remove booking information

Best wishes,

Bob

Ann, there isn't a reason why you can't see your booking. I have a member of IT investigating this at the moment.

Kindest regards,

Julia

Have a good weekend Julia

Cindy