I see from my documentation that I will be flying from Terminal 4. The last time I used it the executive lounge was closed and Just You gave me a £15 refund.
Is the lounge still closed? If it is, will I get a refund?
Regds
Jim
Would you be able to send me your booking reference and I will look in to this for you.
Kindest regards
Julia
Hi Jim, Would you be able to send me your booking reference and I will look in to this for you. Kindest regards Julia
Hi Jim,
Hi Julia,
I am on the Cambodia & Mekong Delta trip leaving on Oct 27th. My Booking Reference is A*******.
I was going to let you know that I have passed your booking reference on to our customer service team and some one would be in touch. But, I understand they have spoken to you before I had a chance to reply - I hope they were able to answer your question.
Kindest regards,
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