Hi Ben/Will
With the recent fall in the value of sterling together with oil price increases, there has been a lot of comment in the newspapers suggesting that the price of overseas holidays will rise very substantially.
Some of your holidays are booked up to a year in advance, and I wondered if you could clarify the situation regarding price increases.
If I book a holiday and pay the deposit, does that fix the price, or it is still the case that Page & Moy/JY can increase the holiday price if their costs increase?
Also, if you do increase the price, and I decide the holiday is too expensive, will you (a) provide a full refund or (b) allow me to transfer to another holiday within the Page & Moy group without incurring the normal admin charge?
Sorry if this is spelt out somewhere on your website, but I can’t see it.
Thanks.
Stuart