Hi Yvonne
I have been travelling with JY since 2006 and I have been on loads of tours and travelled the world with JY. When I did the Tuscany tour the tour manager met us out in Italy as he lived there. There is always a rep at the airport, but as nowadays there are so many check in points sometimes they can’t see everyone. To be honest I rarely see one, but that does not bother me as I am so used to travelling solo.
You don’t say what date your travelling it might be worth putting a post up headed with the actual date asking if anyone else has booked, unforturtunatley not every one uses the community boards. Make sure you have your JY label on your hand luggage and look out to see if others have one then Introduce your self if you see a label.
The hotel has changed since when I went, but the tour is very similar you will have fun.
Don’t worry it all works out, just go with the flow. Any questions just ask.
Cindy