Let's hope so, let's see if people can find it easier to use this time round

Cindy

Other than that, I am very happy to see this new function. Thanks for all the hard work that has gone into developing it.

Toni

So have we gone back to the new website look this morning, have all the problems now been fixed!..

Let's hope so, let's see if people can find it easier to use this time round

Cindy

Is there a prize for spotting the first fix needed? Maybe me, but if you google JY and try to use the link to either "Your Community" or "Just You Community" you get a 500 error - "Internal server error". Can still enter via home page.

Sandy

Well, I have managed to register and look at the details you hold for me. Curiously, it has all my future booked holidays and all but one of my previous holidays listed. I wonder what happened to my lovely trip to Calabria? I can't remember exactly when I went - maybe Oct 2013?

Other than that, I am very happy to see this new function. Thanks for all the hard work that has gone into developing it.

Toni

Hi Toni,

I love a challenge.... So your Calabria trip isn't listed in your online account as it was booked on a different "label" (these are what we call individual customer records - you have 2). It's not a problem... When you've logged in to the website, if you click on 'Your Holidays' if you complete the form (booking reference, departure date and postcode) and click find holiday, it will add this to your online account.

Kindest regards,

Julia

I like the function on the new website that allows holidays to be compared. However, I found that I couldn't get the compare function to include an add-on to the itinerary: it only presented the base-level holiday. I was specifically trying to compare the itinerary for Walking in Nepal with its add-on with other holidays but was only shown the 12 day itinerary for Nepal, not the 15 day one. Nothing I did gave me the full itinerary in the compare list.

Stewart

Is there a prize for spotting the first fix needed? Maybe me, but if you google JY and try to use the link to either "Your Community" or "Just You Community" you get a 500 error - "Internal server error". Can still enter via home page.

Sandy

Sadly that error was picked up by one of the team already, They are aware of this problem and it is in the process of being fixed - I understand that redirects from google should be fixed in the morning (fingers crossed)

Kindest regards,

Julia

Thank you for sending in your comments, please keep them coming!

I am forwarding everything on to the development team to look at - I'm aware that they've already fixed a few small bugs which have been found since we launched yesterday so they are "on it".

Kindest regards,

Julia

Mick

Sorry to be a pain, but am I just being thick!!!

Many thanks and apologies for being a bit dim...

Cheers,

Bob

Cheers,

Bob

Well, I have managed to register and look at the details you hold for me. Curiously, it has all my future booked holidays and all but one of my previous holidays listed. I wonder what happened to my lovely trip to Calabria? I can't remember exactly when I went - maybe Oct 2013?

Other than that, I am very happy to see this new function. Thanks for all the hard work that has gone into developing it.

Toni

Hi Toni,

I love a challenge.... So your Calabria trip isn't listed in your online account as it was booked on a different "label" (these are what we call individual customer records - you have 2). It's not a problem... When you've logged in to the website, if you click on 'Your Holidays' if you complete the form (booking reference, departure date and postcode) and click find holiday, it will add this to your online account.

Kindest regards,

Julia

That's not going to happen, as I don't have any of the details (except my postcode, of course!) Not to worry. Everything else is looking good.

Like the look of the new site. Small problem. I cannot seem to find the pompeii, Sorrento and Bay of naples trip on the site at all. Hopefully this is one of the issues they have already spotted.

Regards

Sue

Hi everyone,

Thank you for sending in your comments, please keep them coming!

I am forwarding everything on to the development team to look at - I'm aware that they've already fixed a few small bugs which have been found since we launched yesterday so they are "on it".

Kindest regards,

Julia

Julia

When you are logged into the community boards if you go to top l/h side ..contact us if you click that error 404 comes up..if anybody needs to know..

Cindy

Hope all the teething problems are sorted out soon,

All the best,

Bob

Julia

Sorry to be a pain, but am I just being thick!!!

JULIA

Why are my messages not coming through with all I have written on ????

There was much more to this posting...

I wanted to know what we as forum users should be looking at with the new website etc...

Cindy