Avocet64
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hello Julia

Could you please tell me, if a holiday is cancelled through lack of numbers how are we informed, by letter? by phone? by email?, I've got one waiting for a decision to be made that's looking rather dodgy.

Many thanks

Avocet

Julia
  • (Member)
(Member)
Hi Avocet,

If we have to cancel a holiday due to insufficient bookings the team will inform travellers, where possible, by phone.

I was in a meeting recently where your tour was discussed and our team are talking to our suppliers to try and operate this tour on low numbers - nothing has been confirmed yet but they are looking at all avenues to avoid disappointing travellers.

Kindest regards,

Julia

nixon
  • (Member)
(Member)
I have only had 1 tour cancelled which was unfortunatley Australia, I was indeed notified by phone. Been travelling since 2006 and have my 11th tour booked.

Cindy

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