Just received my travel documents for Vietnam and Cambodia in 3 weeks time. All very exciting! But very frustrated at not being able to check in on line! Means I have to catch a bus at 2.30AM and arrive at the airport ridiculously early, when I'm going to be doing a lot of traveling. Or go and stay at Heathrow the night before.

Why is is not possible to check in on line in this day and age?

Lynn

Thanks,

Tim

Cindy

Hi

Just received my travel documents for Vietnam and Cambodia in 3 weeks time. All very exciting! But very frustrated at not being able to check in on line! Means I have to catch a bus at 2.30AM and arrive at the airport ridiculously early, when I'm going to be doing a lot of traveling. Or go and stay at Heathrow the night before.

Why is is not possible to check in on line in this day and age?

Lynn

Oh how I agree - absolutely ridiculous. In the past I have been given "group booking" as an excuse. But there is still a booking reference number on the paperwork. Though that will probably be omitted now!

Right that's my frustration vented.

Regards

Sylvia

Everyone has their own booking reference, you have to give your name and passport number so this should be enough to do it on line. I appreciate that not everyone wants to do this but if they don't then that's fine

Rant over!

Lynn

I did try to reply to this thread but it got lost somewhere.

I had the good fortune to be able to check in online with Ba. This was due to the fact that JY had to buy another flight for me as their allocation had been used up. It is so easy to check in and would highly recommend it.

The reason for not being able to check in online is that if you are a group with more than 9 people you are unable to use this facility. I don't think it has anything to do with Just You though.

I hope this helps?

Mel

SKW

It is most annoying. Costs an extra night stay at Heathrow.

I think JY should sort this problem out so people can do online seat booking in this day and age.

Eric

I'm very tall, thus I would usually try to check in on line as soon as possible, as this is the only way to stand any chance of getting these seats. Even if you arrive very early at the airport you will find they are gone.

A further factor is that even if you have some kind of "frequent flyer" membership with the airline in question (often a criteria in allocation the "best" seats. becaus eof the group booking JY cannot register this against your name/booking.

Like most people on JY holidays, upgrading is not something I could financially consider, thus the way that JY use group bookings, and don't allow you to book you own flights, would make me seriously consider competitors where such an option is possible.

Stuart

I'm very tall, thus I would usually try to check in on line as soon as possible, as this is the only way to stand any chance of getting these seats. Even if you arrive very early at the airport you will find they are gone.

A further factor is that even if you have some kind of "frequent flyer" membership with the airline in question (often a criteria in allocation the "best" seats. becaus eof the group booking JY cannot register this against your name/booking.

Like most people on JY holidays, upgrading is not something I could financially consider, thus the way that JY use group bookings, and don't allow you to book you own flights, would make me seriously consider competitors where such an option is possible.

Stuart