Hi Julia
There have been several mentions recently of group bookings, and issues around flight timings where the booking was made by the group organiser.
I’m getting confused, and would be grateful if you could provide clarification.
I’ve always assumed that group booking were where a social club (or similar) wanted an organised holiday, with each person having their own room, but with the travellers knowing each other beforehand. Therefore, this be a completely separate holiday, not available to general JY clients, and should not appear on your website.
“Normal” JY holidays involve single travellers (or at least those who, for whatever reason, are travelling alone), and other than maybe some friends travelling together, the vast majority would not know each other beforehand.
Like nearly all of your customers, I would be very unhappy if the majority of a tour comprised a group, with the minority being individual clients, and I’ve always assumed, until now, this would never happen.
Can you please assure me that group bookings cannot form the majority of any “normal/publically available” JY holiday.
Thanks.
Stuart