Andy103
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Olly.

I have received my final documentation, for my trip to Bulgaria on the 22nd April, and I have 2 little issues.At my first glance at the documents

Firstly can you please confirm as to what terminal we are departing from at Gatwick. I think it is the South Terminal but can you please just confirm for me please.

The 2nd issue i have, Is that I booked through Just You an executive lounge pass to which was paid via my credit card.£18.50, However there is no mention of this on my final documentation. I have never done any lounge passes before and not sure how it works. Do iInot get a token of some sort or voucher?

Regards Andy

Olly
  • (Member)
(Member)
Hi Andy

You are correct - you will be flying from the South Terminal.

You do need a voucher to get into the lounge. I enquired about when you should expect to receive it and have been assured it was posted in the last day or so, so you should receive this very soon.

Have a great trip.

Kind regards,

Olly, your editor

moo
  • (Member)
(Member)
Hi

I haven't travelled with Just You before so would like to know- for those of us not meeting in the exec lounge - if there is a general meeting point for just you clients or do we just meet up at the end of the flight ?

K

Olly
  • (Member)
(Member)
Hi K

There isn't a particular meeting point but when you check in you could ask the tour manager (or airport rep) where people are meeting. It may well be that people are gathering at a bar or coffee shop. Look out too for people with Just You luggage tags - I'm sure they will be pleased to say hello.

Kind regards,

Olly, your editor