diamondsgirl
(Member) (Topic Starter)
I have just returned from my very first visit Just You holiday to the Olympic Riviera, and it is with a mixture of praise and criticism that I write solely from my personal point of view.

The journey from the airport was more than an hour and a quarter, NOT the 30 mins as advertised. We were thus unable to appreciate the hotel as we arrived in the early hours of the morning. The hotel reception area was large,leading to the restaurant and the inside bar, and downstairs to the Beauty Spa and indoor swimming pool, from which you could look up at the reception floor above through clear glass! It was marked as No.10. The two storey bedroom blocks went to the left and right of the Reception, numbered down from 9 - 1 and 11 - 18. My room was first floor with an amazing balcony overlooking the beach and sea and I was hopeful this was to be an example of the rest of the facilities.

A beach towel was available at reception for a returnable deposit of €20, and could be changed every day. The bars were accessed over little bridges over the swimming pool. There were also other pools as well as the main one all,with plenty of loungers and comfy cushions, and steps to the free beds near the sea.

Food: breakfast was a very large buffet, with waitress service of fresh orange juice and coffee.

Dinner was also a large buffet, BUT the hot food was placed into Bain Marie's just before 7pm and remained there until 9pm, this included meat,vegetables and fish. No chef carving fresh meat and total disappointment at the limited fish course, it reminded me of the food in a BHS or other chain store cafeteria. Definitely not a 4* standard.

I asked about a meze ,or houmous or pitta bread but was told these were not served in Greece, but tzatziki was in abundance.

We were unfortunate in that the World Cup dominated the TV programmes but live music was available on 3 nights, no Greek music or dancing, just an electronic keyboard and on one night a girl sang as well.

Tours: I had only intended to go on the inclusive wine tasting tour, which I assumed would show us some of the process of winemaking as well as the tasting. The morning started with a trip to an archeological site, which was OK, then on to the wine where we were offered three white, two red and one rose wine to taste and buy if we wanted.

The extra tours did not happen due to a lack of interest, although the Thessaloniki one did take placebo the Saturday, by I believe, joining up with a German tour. I had thought the tours expensive and had fortunately not intended to go.

The locality: there is really no night life in the area, just what is available in the hotel. There were two small restaurants nearby and a couple of bars but nothing to excite.

The guide: Lorenza was amazing as a guide, she was a source of good information and a great sense of humour as well, lovely lady. ;)

To sum up, if you want absolutely nothing to do, and huge expanses of clear sand and empty loungers, then this might be the place for you. Do not expect great cordon bleu cooking and great night life and also expect 80% German clientele.

The group with whom I travelled were lovely and tried to make me feel at home, but there were also complaints about the food and the method of keeping it warm, which could encourage tummy problems, especially with pork or fish, which by the way, there was little evidence, which was a shame as I had been so looking forward to eating fish during the week.

So mixed emotions and disappointment, I could not honestly recommend this hotel for anyone who wants good food and entertainment and would not want to go there again. :s

Julia
  • (Member)
(Member)
Hi Diamondsgirl.

I'm sorry to hear that there were certain parts of your holiday you found to be disappointing. I have forwarded you comments on to our Customer Care Team.

This is a new trip for Just You, so all your feedback is incredibly valuable to us. I would strongly recommend that you complete the Customer Service Questionnaire that will be sent to you, as the team use these to share future holidays.

Kindest regards,

Julia

Marion F
(Member)
Thank you very much for this review, diamondsgirl. I had been thinking about doing this holiday, but after looking at the hotel on Tripadvisor, I decided against it. Your review confirms the info on Tripadvisor. Thanks again for an excellent review, Marion.
Kezzer46
(Member)
Hi Diamondgirl,

Thanks for a great review. I understand your disappointment about the hotel. I felt a little like that when I went to Italy with JY, where the food we were served in some of the hotels was of really poor standard compared to what the other guests in the hotel were eating.

Anyway it sounds like it didn't spoil your enjoyment of such a beautiful place.

Kind Regards

Kezzer

diamondsgirl
(Member) (Topic Starter)
I must add something to my review which I had forgotten. At Gatwick airport there were two Just You representatives who directed me to the check-in desk and who I did not see again.

I have also to say that the hotel staff were generally miserable and most unwelcoming, with the reception staff could barely spend time to talk to me. The morning breakfast waitress was the only person who smiled voluntarily!

On our last night of the holiday, the lovely Lorenza arranged a farewell seafront dinner in a neighbouring restaurant (probably the only nearby restaurant). We were seated inside, despite there being outside tables, and it was very hot inside. The food served was dreadful, we would have done better to have stayed in the hotel to eat, it was so disappointing for a last supper(!) and there were many complaints.

If you do decide to go on this trip, please be aware there are no tea or coffee making facilities, although there is a fridge, in which we put the wine we had bought at the local supermarket!!

As this was my first ever trip alone, I have to say I was not impressed, which coupled with the nerves I felt, has left me feeling very down on my return to the UK.

Julia
  • (Member)
(Member)
Hi Diamondsgirl,

I am sorry to hear that you were not impresses with your first ever trip alone.

I have forwarded your comments on to our Customer Care Team and again, would urge you to complete your Customer service questionnaire and return this to us.

Kindest regards,

Julia

Eljay
  • (Member)
(Member)
Hi and thanks for your review which I saw a few days after booking this holiday. It is exactly the lovely quiet sandy beach, free sun loungers etc I am going for, I looked long and hard for this holiday as I just want to chill on a nice hot beach so I think it will be just right for me.

JY must have taken note of your remarks as my flight is early morning departure and transfer from airport is stated as you describe.

I'm sorry this holiday wasn't for you, hope it hasn't put you off JY. I 'very done lots of holidays with them and most have been very good. I always do a lot of research before I book so I know pretty much what to expect.