Good Morning Badskittler,
I'm sorry to hear that you appear not to have received any documentation with regard to your upcoming holiday.
We’ve checked the system and can confirm that an email was dispatched when you booked – sadly, we are aware that these emails sometimes get caught up in email junk folders.
To make sure that you have a copy of your confirmation, my colleagues have arranged to send you a copy by post.
Kindest Regards,
Amy
