I know you are all very busy, and I know that sometimes posts have to wait if something has to be checked with another person. 

However.  I now estimate that I have posted 5 queries for moderation since last Wednesday a.m., and none of them so far are appearing on the forum.  :huh:

In case it is a problem with my server I would be grateful if you would check to see if you have received them.

Thank you.

Thank you so much for your understanding.

There is absolutely nothing wrong with your server as I have received all your posts. I am currently dealing with all of them.

I apologise for the delayed response.

Kind Regards,

Mildred

I shall sit quietly and wait my turn for my answer......!

Sally

Thanks for posting this, Bosuncat.  I too posted a query last Monday and did it again last Thursday so was thinking something had gone wrong with my iPad.

I shall sit quietly and wait my turn for my answer......!

Sally

Good Afternoon Sally,

Truly apologise for the delayed response to your posts. I am currently dealing with them.

Thank you for understanding.

Kind Regards,

Mildred.

Mike

I have replied to your previous post.

Apologies again for the delayed response.

Kind Regards,

Mildred.

I've noticed this too. I posted a few days ago regarding the Madeira holiday only going from Gatwick (which is a nightmare to get to from Newcastle), and that hasn't been posted yet, but a post I made this morning has gone straight on.

I think certain posts don't get posted for some reason ?.

Regards

Caroline

I apologise for the delayed responses but rest assured that all your posts have been received and will get posted.

Kind Regards,

Mildred

I, too, have posted a couple of questions earlier in the week for moderation. The post

doesn't seem to have appeared unless I have missed it or I didn't post correctly.

Knowing how busy you please could you just confirm that you are dealing with them even if you can't reply totally at this stage.

My first question was would the Tour Manager be able to access sufficient amounts of bottled water for the JY explorers on the new Mongolian tour as most of the tour seems to be out in the stix?

The Mongolian tour departing in June is a possible back-up plan for me if the Namibian tour departing on 22nd February, which I am on, is cancelled due to lack of numbers. I had asked for an update on numbers for the Namibian tour.

However, I have now read that you will not be sharing group sizes and passenger breakdowns on individual tours.

I am sorry but I think that this is a big backwards step in terms of customer service for JY and it certainly won't do the company any favours.

Kind regards

Di

Thank you for starting this thread. I thought that I was the only one that didn't have queries and responses appearing on the forum.

Over two years now since we had that super trip to Slovenia! Enjoy your next holiday, I am thinking it is the river cruise in November.

Best wishes

Di

I apologise for the delayed response.

I have received all your posts and I am currently dealing with them.

Kind Regards,

Mildred.

Hi Bosuncat

Thank you for starting this thread. I thought that I was the only one that didn't have queries and responses appearing on the forum.

Over two years now since we had that super trip to Slovenia! Enjoy your next holiday, I am thinking it is the river cruise in November.

Best wishes

Di

Hi Di.  Yes it is.

And on that one I was given erroneous information when I phoned up to book, and was told there were only 2 places left.  Totally untrue as I found out later.  :huh:

Hi Bosuncat

Thank you for starting this thread. I thought that I was the only one that didn't have queries and responses appearing on the forum.

Over two years now since we had that super trip to Slovenia! Enjoy your next holiday, I am thinking it is the river cruise in November.

Best wishes

Di

I posted a message on Monday and it hasn't appeared yet. You begin to doubt yourself whether you posted it correctly, or whether it was your imagination.

I look forward to your response regarding my queries.

I appreciate though that you have now a load of forum users up in arms, which you are dealing with.

Kind regards

Di

Hi Bosuncat

Thank you for starting this thread. I thought that I was the only one that didn't have queries and responses appearing on the forum.

Over two years now since we had that super trip to Slovenia! Enjoy your next holiday, I am thinking it is the river cruise in November.

Best wishes

Di

I posted a message on Monday and it hasn't appeared yet. You begin to doubt yourself whether you posted it correctly, or whether it was your imagination.

Well, and I know this is not Mildred's fault because she is probably waiting on information, I posted my first one a week ago today immediately after I received the new brochure.  And the second query was posted last weekend.  :s

Sorry to hear that you were given erroneous information regarding numbers.

I had always been  a JY addict but with all this going on regarding sharing passenger information I may look elsewhere for more tours. In fact, there is a good large company for over 50's that do special departures for solo passengers and on other tours do low single room supplements.

I think more and more companies are realizing that much of the travel market is taken up by solo travellers and are capitalizing on it. JY needs to be careful or else they could lose out a lot.

Hope your cats are OK and that you are enjoying retirement

Happy travelling

Di

Hi Bosuncat

Sorry to hear that you were given erroneous information regarding numbers.

I had always been  a JY addict but with all this going on regarding sharing passenger information I may look elsewhere for more tours. In fact, there is a good large company for over 50's that do special departures for solo passengers and on other tours do low single room supplements.

I think more and more companies are realizing that much of the travel market is taken up by solo travellers and are capitalizing on it. JY needs to be careful or else they could lose out a lot.

Hope your cats are OK and that you are enjoying retirement

Happy travelling

Di

Thanks Di.  My health is not great, but other than that everything is fine.  And I agree with you totally.

I am completely sure that is not the case - as JY's business has grown substantially over the last few years!  Whatever the reason I am positive that's not it.  Hopefully there will be a statement from Julia or someone else shortly to explain/resolve matters.

Best wishes,

Bob