Hi,
I had a call from James yesterday saying the flights for this holiday have now been switched from Virgin Atlantic to Jet Airways, the reason being we could have 25kg luggage allowance instead of 20kg as our internal flights are with Jet as well (I can only have 23kg max as I'm on connecting flights with BA from Newcastle to Heathrow and back so couldn't have 25kg even if I wanted to). Jet don't have an equivalent of premium economy, I could upgrade to, presumably first class, for an extra £1500+, suffice to say I declined this offer. James then said I would therefore keep my original premium economy flights with Virgin Atlantic, but my flight will land about an hour before the Jet flight, and into a different terminal. James did say a representative would still be there to meet me, and he seemed to think there was another JY passenger on the same flight as some others had upgraded too.
Could you please let me know the following:
1) Why, when in a previous post it was stated seats were obtained about 15 months prior to departure to get the best price when block booking, can JY now cancel those seats and get new seats with a different airline nearly 4 months before departure?
2) Please can you confirm if there are any other JY travellers on my flight and that a representative will be there to meet me when get to the terminal.
3) Could you let me know how many are now doing the add-on at the end of the tour, and will any of them be on my flight back to the UK as I'm assuming it will leave earlier than the Jet flight, and from a different terminal again.
4) Do you know who the tour guide will be for this holiday yet?
Regards
Caroline