I'm sorry to hear that you have not received a call back.

I've just been through to speak to a colleague (managed to catch him before he left for the day) and I have been advised that the system is working but if you drop me an email with your details (to Julia.morton@alh.co.uk), he will give you a call when he is back in on Monday - please let me know in the email if you have a preferred time.

Kindest regards

Hi SarahS,

I'm sorry to hear that you have not received a call back.

I've just been through to speak to a colleague (managed to catch him before he left for the day) and I have been advised that the system is working but if you drop me an email with your details (to Julia.morton@alh.co.uk), he will give you a call when he is back in on Monday - please let me know in the email if you have a preferred time.

Kindest regards

I left a ring back request a few days ago and my call was not returned.  The next day there was a message on my machine from JY saying they were returning my call, I had been indoors since I left the message and not received any call from JY [I had received other calls] so this one's a bit of a mystery. It's possible the problem might be at my end  but just spotted this thread so thought I would let you know.