Hi,
I've been experiencing difficulties in getting a brochure sent to me through the post. I've tried to order one twice through the main web site and then once by phone over a week ago, when I was informed that I had somehow set a no mail flag which the lady I spoke to could override. As of today (bank holiday Monday) I'm still waiting for a brochure to arrive. :(
Is this because there has been a delay for the new brochures, or was the lady I spoke to unable to override the flag?
If the latter can you help to sort this out?
Phil.