Good morning Tracey,
First off, I'm very sorry you haven't received a brochure, it seems highly strange that you wouldn't of been mailed one, I have since marched over to the mailing department and begun investigating!
All of your details are correct on the system, so it may be an external problem with our mailing house, we supply the addresses and they mail the physical brochure.
I have ordered on your behalf the 2 new Just You brochures, they should be with you tomorrow, Thursday at the latest, if they do not arrive by then, please let me know and I will dig deeper!
Thanks very much,
Ben