Thanks

Breakfast and dinner is included every day except Day 7, when you will receive an included lunch instead. So on most days, you will need some money to buy your lunch.

We haven't appointed a tour manager yet but if you can write again in the New Year, I should be able to let you know.

I've copied information about current optional excursions below. These details are for holidays departing this year but should give you a good guide to how much they will cost and what's available. You will receive up-to-date information on excursions around three months before departure and again two weeks before you fly.

Kind regards

Olly, your editor

***

Optional Excursions

In addition to the excursions already included in your holiday price, we are pleased to offer some optional excursions during your stay. These have been carefully planned to give you the opportunity to enjoy further sights and experiences to make your holiday even more memorable. Your Tour Manager will be happy to provide you with any additional information you may require. For more details please see the optional excursion information.

Reservations for these excursions will be accepted by your Tour Manager and payment should be made in the appropriate local currency - South African Rand. We regret we are unable to accept payment by credit card, unless otherwise stated. Prices given below are approximate and subject to exchange rate fluctuations. Prices will be confirmed by your Tour Manager in resort.

CAPETOWN

Helicopter Ride

An amazing flight by helicopter over Cape Town - a truly wonderful way to view the city and Table Mountain.

Price: £113.00 (duration 30mins)

Evening Cruise

A delightful evening cruise from the waterfront, around the bay. Enjoy a stunning African sunset before returning to the quayside.

Price: £20.00 - transfer not included (duration approx 90 minutes)

Winelands Tour

A spectacular full day tour through the vineyard covered valleys and scenic country roads en route to a winery where you can enjoy a tour of the cellars followed by a tasting.

Price: £62.00

Cape Tour

A full day excursion featuring the Cape of Good Hope, Simon’s Town and the Kirstenbosch Botanical Gardens.

Price: £62.00

Robben Island

Please note that it is becoming more difficult to book the Robben Island excursion on arrival in Cape Town. We therefore recommend that if you want to do this extra excursion you should book this in advance, as space is very limited.

To book, please contact Nelson Mandela Gateway on:

Tel: 00 27 21 413 4200

Tickets cost approx R200.00 per person.

KNYSNA

Township Tour

Enjoy a half day tour of a township with a local guide where you’ll be taken to a shanty town, a primary school and a traditional healer.

Price: £38.00

HAZYVIEW

Elephant Whispers

Take the opportunity to come face to face with an elephant. You’ll be able to touch, feed and take a short ride on one of these gentle giants - a privilege once reserved only for royalty!

Price: £79.00 per person - ride and interaction

Price: £48.00 per person - interaction only

Please note that return transfers are not included in the rates above but can be arranged for a small additional cost through your Tour Manager.

KRUGER

Game Drives

Enjoy the thrill and excitement of the sights and sounds of a Game Drive - there is nothing quite like a close encounter with some of Africa’s spectacular wildlife!

Price: £41.00 (afternoon game drive - approx 4 hours)

Price: £63.00 (full day drive - approx 8/9 hours)

Please note that these drives take place on different days.

When booking any excursions/additional activities, a receipt should be issued by your Tour Manager. As arrangements have to be made in advance, it is only possible to refund money in cases of genuine illness.

I was rather interested in your reply to Jane regarding meals and excursions for the South Africa Explorer holiday.

I am booked to go on this holiday with the Victoria Falls Add On departing on 21st September this year. I have read the itinery online and it is not clear what meals are included on any given day. Can you definately confirm that Breakfast and dinner is included every day except Day 7, when we will receive an included lunch instead.

Also what are the meal arrangements for the add on.

I note you also mention about receiving up-to-date information on excursions around three months before departure and again two weeks before you fly. However it is now only 7 weeks before my departure date and I have not received anything about optional excursions. In fact I have not received any comunication from Just You since I sent a cheque for the balance of the cost.

It would be nice to receive more details about the holiday ie names of hotels, excursions and payment, etc other than what is available online. Can you give an idea when this might be received.

Many thanks

Mike (booking ref ***)

Could you tell me the price of the optional tours on this holiday and I gather dinner is not included on most days. I had a great time in Uzbekhistan with Tami and am thinking of trying South Africa this Spring. Who is likely to be the leader or is it too soon to say.

Thanks

Hi Jane

I've booked South Africa + Zambia add on for March 2012 if that is when you are thinking of going. Thanks Olly for the useful info.

Sylvia

Yes, the meal arrangements are as you said. In fact, on day 14 you get breakfast, lunch and dinner. I will find out meal arrangements for the add-on and get back to you.

I've forwarded your booking reference to our holiday advisors and asked them to send you the three-month information. I'm sorry this didn't get to you. Most of the information you want will be in here, but some details are only in the the final information, sent out around two weeks before you travel.

Kind regards,

Olly, your editor

I'm on the same holiday as Mike, incl the add-on and haven't received any other info either! My ref is XXXX.

Many thanks,

Bob

I have asked my colleagues to re-send your information too.

Kind regards,

Olly, your editor

Hi Mike

Yes, the meal arrangements are as you said. In fact, on day 14 you get breakfast, lunch and dinner. I will find out meal arrangements for the add-on and get back to you.

I've forwarded your booking reference to our holiday advisors and asked them to send you the three-month information. I'm sorry this didn't get to you. Most of the information you want will be in here, but some details are only in the the final information, sent out around two weeks before you travel.

Kind regards,

Olly, your editor

Hi Olly,

Many thanks for the confirmation regarding meal arrangements.

I must say I was pleasantly surprised and did not realize most meals were included. It certainly helps to know when trying to calculate the amount of spending money I will require.

I know there is already a lot of information given in the online itinery but I think it would be useful to mention which meals are included.

Mike

I agree that it is useful information and very helpful when you are budgeting for your holiday.

This information is already in the brochures and we are looking to add it to the web pages in the not-too-distant future.

Kind regards,

Olly, your editor

I've just heard that the add-on is on a bed-and-breakfast basis.

Kind regards,

Olly, your editor

what is the itinerary for the Vic Falls add-on? Is a day trip/safari into Botswana still an option? Can we pay for some of the expensive optional excursions by credit card, like the plane ride over the Falls etc? Otherwise we'll need to keep on visiting ATMs or bring loads of dollars etc with us!

You will receive up to date information a couple of weeks before you fly but, as a guide, here is the itinerary and optional excursion guide from a recent departure of this holiday.

Kind regards,

Olly, your editor

Day 16

Transfer to the airport for your flight to Livingstone, Zambia. On arrival, transfer to your hotel where four nights’ accommodation has been reserved with breakfast. This afternoon there is an included excursion to Mukuni Village, home to the Leya people.

Day 17

Guided tour of Victoria Falls from the Zambian side. Afternoon included cruise along the Zambezi River.

Days 18 & 19

Full day free to relax or join an optional excursion.

Day 20

Transfer to Livingstone Airport for your flight back to Johannesburg to connect with your onward flight to the UK.

Day 21

Arrival back to the UK.

Optional Excursions

In addition to the excursions already included in your holiday price, we are pleased to offer the following optional excursions during your stay. These have been carefully planned to give you the opportunity to enjoy further sights and experiences to make your holiday even more memorable. Your Tour Manager will be happy to provide you with any additional information you may require.

Reservations for these excursions will be accepted by your Tour Manager and payment should be made in the appropriate local currency - South African Rand plus US Dollars or Pounds Sterling for the Zambia add-on. We regret we are unable to accept payment by credit card, unless otherwise stated. Prices given below are approximate and subject to exchange rate fluctuations. Prices will be confirmed by your Tour Manager in resort.

ZAMBIA

Elephant Ride

Take an elephant ride and interaction on the banks of the Zambezi River.

Price: £100.00

Helicopter Rides

An opportunity to take a spectacular helicopter flight.

Price: £91.00 (12 minute flight)

Price: £182.00 (25 minute flight)

Micro Light Flights

As above but much more exhilarating.

Price: £87.00 (15 minute flight)

Price: £174.00 (30 minute flight)

Livingstone Orientation & Museum (approx 2 hours)

An orientation tour of the city and a visit to the museum.

Price: £24.00

Royal Livingstone Express

Enjoy the ultimate fine dining experience on board the Royal Livingstone Express Steam Train. The train operates on the Mulobezi Railway Line - formerly one of the largest private railway networks in the world. The journey includes a stop at the entrance gates of the Mosi-oa-Tunya National Park. Here you’ll have the chance to look out for elephants, buffalo, giraffe, zebra and impala to name a few. As well as return transfers from the hotel to the station, a five-course meal plus drinks are also included.

Price: £104.00

Livingstone Island (Seasonal - will be confirmed by your Tour Manager)

Relax and enjoy spectacular views of Livingstone Island from where David Livingstone first viewed the Victoria Falls. This excursion includes a tour of the island by an expert guide plus lunch and drinks.

Price: £78.00

Botswana

Chobe Game Drive

An opportunity to take a game drive through the Chobe National Park.

Price: £120.00

Please Note: If you chose to take this optional excursion, Botswana requires that your passport must be valid for at least 6 months.

When booking any excursions/additional activities, a receipt should be issued by your Tour Manager. As arrangements have to be made in advance, it is only possible to refund money in cases of genuine illness.

I expect you will be fine using your cards - it's usually possible these days. The best thing to do is check with your bank / card issuer when you notify them of your travel plans.

It sounds like all payments must be in cash for these excursions but it's worth taking your credit card anyway.

Kind regards,

Olly, your editor

Hi Mike

Yes, the meal arrangements are as you said. In fact, on day 14 you get breakfast, lunch and dinner. I will find out meal arrangements for the add-on and get back to you.

I've forwarded your booking reference to our holiday advisors and asked them to send you the three-month information. I'm sorry this didn't get to you. Most of the information you want will be in here, but some details are only in the the final information, sent out around two weeks before you travel.

Kind regards,

Olly, your editor

Hi Olly,

I have still not received the three month information which is a shame as I'm sure I would have found it particularly interesting when trying to plan my excursions.

Mike

I heard a couple of days ago that these letters are being sent out again, so you should have some more information from us soon.

Kind regards,

Olly, your editor