Diana
I thnk I posted a review on Tuscany with details about the hotel. If you can track it down if not here goes.
The staff are very helpful and friendly, to be honest this is not the usual standard of hotel for JY.
POSITIVES!! ! it is in a very convenient location regarding village and beach, and the veranda is a great place to spend the evenings. On the negative my room was very small and to use the bathroom was a challenge due to the small size,but my room had clean sheets and towels and was kept clean, I only use the bedroom to sleep and get ready in, this is not the sort of tour to send ages alone in a room, so keep an open mind and if this is your first tour then do not judge this hotel as a basis for the majority of hotels that JY uses.
Food is fine. Am a vegetarian and they catered for me no problem.
The little bar in hotel the manager liked us to run up a tab ..it just made life easier they do basic snacks as well which was good at times then just settles up a the end. This worked well for me, but others elected to pay as they went.
Please don't worry
Cindy