I went on this trip in september just gone & it was great. A good mix of people. Hotels arent bad found the hotel in montacatini the better out of the lot but they do all have air conditioning. Food is good & rep lisa is american & she was great. she goes out her way to help you out. You wil probably meet a load of people at the airport going so dont be shy introduce yourself. I went for first time this year as never done it alone before & am hoping to do sorrento in september. Enjoy it. Lots of wow moments