Good Morning Bosuncat,

I have passed this on; A member of the Just You team will be in contact with you very soon.

Kind Regards,

Mildred.

Thank you Mildred.

Still no answer from C.S I am afraid Mildred.  :s

The customer service team have sent you a letter which should be with you very soon.

Kind Regards,

Mildred.

Good Afternoon Bosuncat,

The customer service team have sent you a letter which should be with you very soon.

Kind Regards,

Mildred.

Thank you Mildred.  I would have preferred an email in this case, but never mind.

Finally found the review of your painful trip.

Only once in 10 trips have I not been met at the airport, Birmingham to Malpensa, Milan in June 2011. There was 2 of us travelling, the rest from Gatwick and Manchester. My seat had been booked next to the other man without me knowing, I was able to change this at the desk as I like a window seat. I did not meet up with him till Milan when a Rep met our 2 hours late flight, putting us into a minivan for the 2 hour journey to Lake Garda.

On the way back, Manchester and Gatwick left in the morning, we stayed till after lunch which the hotel kindly gave us. No rep again. Did use the computer at the hotel and found my daughters on Facebook with a picture of a barbecue the night before and the message about cleaning up the house before Mum came home 😃 

Jan

Hello Elaine,

Finally found the review of your painful trip.

Only once in 10 trips have I not been met at the airport, Birmingham to Malpensa, Milan in June 2011. There was 2 of us travelling, the rest from Gatwick and Manchester. My seat had been booked next to the other man without me knowing, I was able to change this at the desk as I like a window seat. I did not meet up with him till Milan when a Rep met our 2 hours late flight, putting us into a minivan for the 2 hour journey to Lake Garda.

On the way back, Manchester and Gatwick left in the morning, we stayed till after lunch which the hotel kindly gave us. No rep again. Did use the computer at the hotel and found my daughters on Facebook with a picture of a barbecue the night before and the message about cleaning up the house before Mum came home 😃 

Jan

Hi Jan.  Yes, it seems to be the case that this happens.  Was that the Lake Como trip?  I would love to do that, but would probably go to Heathrow if I did it.  By the time I had paid out for a taxi backwards and forwards to Birmingham, and the rather large supplement I think Heathrow would be a better option.

I know Milan Malpensa quite well. 🙂

It was the Magnificent Lake Garda in 2011 with the optional Verona Opera which I found amazing. I did Lake Como last year with Leger- awful journey overnight with snow storms and the famous St Gotthard Tunnel at 16.9 Km. Will never go by coach again overnight- should have learnt that when I went up to Inverness for the Jacobite steam trains 😛 

Jan

Hello Elaine,

It was the Magnificent Lake Garda in 2011 with the optional Verona Opera which I found amazing. I did Lake Como last year with Leger- awful journey overnight with snow storms and the famous St Gotthard Tunnel at 16.9 Km. Will never go by coach again overnight- should have learnt that when I went up to Inverness for the Jacobite steam trains 😛 

Jan

Yikes! 😕