Hi everyone. This year I went on the Christmas Holiday to York. It was a fabulous hotel and the food was excellent and staff were very pleasant. The guide was also very good and had even been a tour guide on Coach Trip for those of you who have watched this programme. What more can I say. Kind regards

Hi there,

Glad you had a good time at York and many thanks for the comments you put to my post - it beggars belief that, if people had already complained about the same issues, why did they go ahead and use the same place etc again? People complain for a reason, surely, and it only harms the reputation of the organization if they don't take on board the things that we say. I'm done ranting now!!!

Best wishes

Anne