TonyW
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Vickie

              Can I only use my holiday voucher if I ring up to book. I usually book online.

Thanks

TonyW

Vickie
(Member)
Hi Tony,

Nope, you can book online and your discount will be automatically applied to your booking 🙂

Thanks,

Vickie

TonyW
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Vickie' wrote:

Hi Tony,

Nope, you can book online and your discount will be automatically applied to your booking 🙂

Thanks,

Vickie

Hi Vickie

               Thanks for answer. I will start booking next years tours.

Thanks

TonyW 😉 :cool:

TonyW
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Vickie

              I booked Imperial Cities of Danube 16/03/19. Booking ref A433664. I received confirmation invoice. Holiday cost £1199 deposit £200 balance £999. So voucher not taken off automatically. I have voucher 10662618 from cruise down Rhine 08/08/18. So do you need to ring up to book too use voucher.

Hope you can help

Thanks

TonyW

Vickie
(Member)
Hi all,

I do apologise, yes you do need to give us a call to redeem your voucher. I'm afraid I got my wires crossed so sorry for any inconvenience.

Tony, I've asked our Sales team to manually apply your discount to save you calling us 🙂

Thanks,

Vickie

TonyW
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Vickie' wrote:

Hi all,

I do apologise, yes you do need to give us a call to redeem your voucher. I'm afraid I got my wires crossed so sorry for any inconvenience.

Tony, I've asked our Sales team to manually apply your discount to save you calling us 🙂

Thanks,

Vickie

Hi Vickie 

               Thank for your help and getting my voucher sorted out. Could the Wizz kids in tech department configure the on line booking form to allow voucher number to be input. This would cut down number of calls to sales office. 

Thanks again for your help

I will try not to trouble you again for a bit.

Regards

TonyW  😉

jennyf
(Member)
Yes, I had to ring and book over the phone to redeem my voucher.
TonyW
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Vickie 

               Just to let you know just received my new invoice with £100 voucher taken off.

Thanks for you help.

Regards

TonyW  :rolleyes: