Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Seeing that only upgraded cabins were available for this trip when I booked, and it's still early 2018!! I'm curious to know the maximum passenger numbers and how many places are already booked, and average age group?...

Thanks

Una

Moderator2
(Member)
Hi Una,

I have checked my system and the maximum number of passengers for this trip is 14.

5 places have already been booked, 2 are male and 3 are female with ages ranging between late 40s - late 60s.

Kindest Regards,

Amy

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
So how many cabins were available at the standard price.. I'm one of the 5 and was told only upgrades were left... and there's no mention, that I could see, on the holiday page about standard cabins vs upgrades, or the price difference...

Una

Moderator2
(Member)
Hi Una,

3 cabins were available at the standard price and these have all been sold.

Only middle and high cabins are left.

Kindest Regards,

Amy

TimH
  • (Member)
(Member)
'Moderator2' wrote:

Hi Una,

3 cabins were available at the standard price and these have all been sold.

Only middle and high cabins are left.

Kindest Regards,

Amy

Amy

I was talking to one of your advisers yesterday and found only upgraded cabins were available so had decided to wait for the following year.  Now I find that there were only 3 at the lower price I may now reconsider.  Given the price of this trip I wonder whether it would be better to give full information of the 3 classes of cabin available and make it clear that there are only a very limited number at the cheapest price, you’ve may well be missing out on bookings by not being totally transparent

Tim

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'TimH' wrote:

'Moderator2' wrote:

Hi Una,

3 cabins were available at the standard price and these have all been sold.

Only middle and high cabins are left.

Kindest Regards,

Amy

Amy

I was talking to one of your advisers yesterday and found only upgraded cabins were available so had decided to wait for the following year.  Now I find that there were only 3 at the lower price I may now reconsider.  Given the price of this trip I wonder whether it would be better to give full information of the 3 classes of cabin available and make it clear that there are only a very limited number at the cheapest price, you’ve may well be missing out on bookings by not being totally transparent

Tim

Hi Tim.

I've been looking at these Antartica holidays for a while..  This year's were sold out before I became aware of them. One thing I would say is that the prices have changed a lot each year. If you wait for 2020, you could end up paying more at standard than the cost of an upgrade for 2019. I'd be interested in knowing the 2 upgrade prices. I was quoted 1 price for the upgrade so wasn't made aware of middle/higher, and I don't actually know which one I got! And it would be better to be more upfront on the website as it doesn't give any indication at all about different prices. What I used to love about JY is the price you see is the price you pay... no looking for small print. But not in this case....

Una

Moderator
(Member)
Hi Una,

Thanks for your feedback about the prices, we'll pass these on to the team.

Thanks,

Vickie

TimH
  • (Member)
(Member)
'Una' wrote:

'TimH' wrote:

'Moderator2' wrote:

Hi Una,

3 cabins were available at the standard price and these have all been sold.

Only middle and high cabins are left.

Kindest Regards,

Amy

Amy

I was talking to one of your advisers yesterday and found only upgraded cabins were available so had decided to wait for the following year.  Now I find that there were only 3 at the lower price I may now reconsider.  Given the price of this trip I wonder whether it would be better to give full information of the 3 classes of cabin available and make it clear that there are only a very limited number at the cheapest price, you’ve may well be missing out on bookings by not being totally transparent

Tim

Hi Tim.

I've been looking at these Antartica holidays for a while..  This year's were sold out before I became aware of them. One thing I would say is that the prices have changed a lot each year. If you wait for 2020, you could end up paying more at standard than the cost of an upgrade for 2019. I'd be interested in knowing the 2 upgrade prices. I was quoted 1 price for the upgrade so wasn't made aware of middle/higher, and I don't actually know which one I got! And it would be better to be more upfront on the website as it doesn't give any indication at all about different prices. What I used to love about JY is the price you see is the price you pay... no looking for small print. But not in this case....

Una

thanks una

i may well book now, i was quoted 799 for the cheaper option, can t remember what the higher option was

Tim

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'TimH' wrote:

'Una' wrote:

'TimH' wrote:

'Moderator2' wrote:

Hi Una,

3 cabins were available at the standard price and these have all been sold.

Only middle and high cabins are left.

Kindest Regards,

Amy

Amy

I was talking to one of your advisers yesterday and found only upgraded cabins were available so had decided to wait for the following year.  Now I find that there were only 3 at the lower price I may now reconsider.  Given the price of this trip I wonder whether it would be better to give full information of the 3 classes of cabin available and make it clear that there are only a very limited number at the cheapest price, you’ve may well be missing out on bookings by not being totally transparent

Tim

Hi Tim.

I've been looking at these Antartica holidays for a while..  This year's were sold out before I became aware of them. One thing I would say is that the prices have changed a lot each year. If you wait for 2020, you could end up paying more at standard than the cost of an upgrade for 2019. I'd be interested in knowing the 2 upgrade prices. I was quoted 1 price for the upgrade so wasn't made aware of middle/higher, and I don't actually know which one I got! And it would be better to be more upfront on the website as it doesn't give any indication at all about different prices. What I used to love about JY is the price you see is the price you pay... no looking for small print. But not in this case....

Una

thanks una

i may well book now, i was quoted 799 for the cheaper option, can t remember what the higher option was

Tim

Thanks Tim. So it was the cheaper option I was given. Relieved to know that, as would've been very put out if given the dearer option without knowledge of a cheaper one!. 

Rgds

Una

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I know it's early days, but is this a confirmed departure yet? As I'm in Ireland, I'm loathe to start paying off the balance and risk losing out on exchange rate from GBP back to Euro in the event of it being cancelled.
Matt
  • (Member)
(Member)
Hi Una

Yes this is a Guaranteed Departure, what an adventure...

Kind regards

Matt

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I see on the website that there is only one place left - can you tell me the make-up of the group - male/female split, age range ?

Also, my documentation has flights with LATAM but website mentions Norwegian Air - which is correct?

Thanks

Una

Vickie
(Member)
Hi Una,

Sure, there are 13 people booked on, 3 men and 10 women. Their ages range from late 40s to early 80s.

Your flights are with LATAM, apologies for the confusion.

Thanks,

Vickie

karen potter
(Member)
Hi people, I'm due to depart on 7/12/18 An Unforgettable Antartic Voyage, I'm really looking forward to it and have paid my balance in full. Since then I've received the Health Statement info from Hurtigruten saying ....."you must carry insurance that will cover unlimited medical expenses and repatriation". My current insurance has cruise cover but not to this extent so that's been a waste of money, be wary when taking out your policies if you're on a similar type holiday. I'm concerned that when I do find this type of insurance how much is it actually going to cost, I was unaware of this at the time of booking. Has anyone else dealt with this issue?

Rgds `K

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'karen potter' wrote:

Hi people, I'm due to depart on 7/12/18 An Unforgettable Antartic Voyage, I'm really looking forward to it and have paid my balance in full.  Since then I've received the Health Statement info from Hurtigruten saying ....."you must carry insurance that will cover unlimited medical expenses and repatriation".  My current insurance has cruise cover but not to this extent so that's been a waste of money,  be wary when taking out your policies if you're on a similar type holiday.  I'm concerned that when I do find this type of insurance how much is it actually going to cost, I was unaware of this at the time of booking. Has anyone else dealt with this issue?

Rgds `K

Hi Karen.

Please let me know how you get on with your insurance. I've checked mine and Antarctica isn't listed under any of the zones. I'm hoping it'll just fall in under the "worldwide" part of my "worldwide insurance"...  I'll be making some inquiries when it's due to renew...

Rgds

Una

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I wanted to look at the holiday details on the website, especially the map, as I was telling a friend about my bucket list trip - this holiday is no longer showing - is that because it's sold out? It would be useful to still be able to see the details of the itinerary l..
Vickie
(Member)
Hi Una,

Yes this tour is sold out I'm afraid. We're looking at trips for 2020 now, so please stay tuned! 🙂

Thanks,

Vickie

Una
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Vickie.

I'm booked on the 2019 trip but wanted to look at the itinerary /map. Is there anyway to get those details now that it's sold out and no longer on the website?

Thanks

Una

Vickie
(Member)
Oh sorry Una, I misunderstood!

Here's the full itinerary:

Day 1 UK to Santiago

​​You will depart on your overnight flight to Chile's capital Santiago today.

Day 2 Santiago

On arrival in Santiago we'll transfer you to your overnight hotel, then we'll head off on a sightseeing tour. The city occupies a stunning setting nestled beneath the majestic Andes, so amazing views are assured. We'll stroll along wide boulevards and past delightful gardens to view the grand Presidential Palace. We'll also head to the well-to-do residential districts of Las Condes and Providencia, famous for their beautiful homes.

Back at the hotel this evening we'll get to know each other a little better as we gather for a welcome drink.

Day 3 Punta Arenas

The excitement starts to build as we transfer to the airport early this morning for our flight to Punta Arenas. Here we'll board our ship, the MS Roald Amundsen, named after the famous Norwegian explorer who was the first to reach the South Pole. One of the Hurtigruten fleet's newest ships, this will be our home for the next 13 nights as we head into the unknown and explore the White Continent.

After meeting the crew and expedition staff, who will outline our upcoming programme, we'll sail through the Strait of Magellan. This narrow passage separates mainland South America from Tierra del Fuego and links the Atlantic and Pacific Oceans.

Day 4 Chilean Fjords

A thrilling journey today takes in the beautiful fjords, isolated islands and hidden bays of the Chilean coast. This unique landscape seems untouched by humans, and as we cruise the maze of channels we'll see dramatic icefields, and look out for dolphins, whales, seals and Magellanic penguins.

Another highlight of our voyage comes as the captain navigates the Beagle Channel, which at its narrowest point is only 5km wide. As we sail close to the southern tip of Chile, we'll witness the Andes plunging into the icy waters that surround this wild and remote region.

Day 5 Cape Horn

We're now heading into open waters, with one of the most iconic places on Earth in our sights, Cape Horn. This is the southernmost headland of South America, which prior to the creation of the Panama Canal, was the only route between the Atlantic and Pacific. If weather conditions allow, the captain will attempt a landing on this infamous and deserted rocky island located at the end of the world. Stepping ashore here is a truly unique opportunity.

Day 6 Drake Passage

Our route now takes us through the famous Drake Passage, a deep waterway which was notorious among the early polar explorers. It offers us a voyage few people get to experience and can take between one and two days to navigate from Cape Horn. We'll cross the Antarctic Convergence, where the warm water from the north meets the cold, less salty water from the south. This makes the ocean rich in nutrients and home to an array of unique marine life. The passage is part of the Antarctic Circumpolar Current, the only current that flows completely around the globe. Every second, up to 150 million cubic metres of water are transported from west to east here and conditions can be rough. However, the passage is often called the 'Drake Lake' and can also be placid – usually it's somewhere in the middle.

While we sail, there will be presentations by our Expedition Guides on the history and wildlife of Antarctica. They'll also give guidance for ensuring that nothing about our visit disturbs this vulnerable environment. Our aim is to leave nothing but footprints and take nothing but pictures!

Day 7 Antarctica

Our Antarctic expedition now begins in earnest as we spend the next seven days exploring this awe-inspiring continent. Isolated from the rest of the world by ocean currents, Antarctica contains more than 90% of all the ice on the planet. There's actually very little snowfall here, but what there is never melts due to the extreme cold, and builds up to form sheets of ice more than 4,000 metres thick.

The only human habitation is in the various scientific research stations here, and vegetation is restricted to mosses, lichen and algae. However, the wildlife is prolific, with millions of penguins, whales and seals coming here to feed on fish and krill, and to breed. It is these magnificent creatures, as well as the exceptional landscape that we're here to see, and our itinerary from now on will be dictated to a certain extent by weather conditions.

Day 8 Antarctica

Climatic challenges may lead the captain to re-route, or at times we may stay longer in places to take advantage of great conditions. We'll attempt to land on several sites, and every day brings a host of thrilling possibilities. Perhaps today we'll head ashore to embark on a hike, and you can even opt to spend some time on the water in kayaks. We could find ourselves cruising amongst huge pods of whales.

Day 9 Antarctica

Half Moon Island is staggeringly photogenic and blessed with some of the most spectacular Antarctic scenery imaginable, and we might get the chance to land here. Its creviced cliffs are home to a large colony of chinstrap penguins, Antarctic terns, kelp gulls, snowy sheathbills and Wilson's storm petrels. Several species of seals are also regular visitors to the island.

Depending on weather conditions, we may be able to hike to the Teniente Camara Station, an Argentine scientific research facility, and on to a viewpoint where we can look for whales in the bay facing the Bransfield Strait. Keep a lookout too for wandering albatross gliding overhead. With a massive wingspan of up to 3.5 metres, this bird spends most of its life on the wing, only returning to land to breed.

Day 10 Antarctica

An undoubted highlight of the South Shetland Islands, Deception Island is a distinctive ring-shaped volcanic caldera approximately seven miles in diameter. A portion of the caldera wall has collapsed and created a navigable opening into the flooded interior. The natural harbour inside the island includes Whalers Bay, home to an abandoned Norwegian whaling station known as Hektor and a derelict British base.

Once on land, you can either stroll around at your own pace, or experienced hikers may join the expedition team for deeper exploration. There are various routes to choose from, all of them taking in spectacular scenery and a visit to a penguin colony.

Day 11 Antarctica

Nestled in Andvord Bay, Neko Harbour is surrounded by the mountains and high glacier walls of the Antarctic Peninsula. Taking its name from a whaler anchored here in the early 1900s, this is one of the few places where we can set foot on the Antarctic mainland, and if we do, we'll see a colony of gentoo penguins.

Day 12 Antarctica

We hope to make a landing on Brown Bluff, a million-year-old volcano which erupted from within a glacier. Flat-topped and steep-sided, this is an unusual sight and its pebble beach is a great place from which to spot Adelie penguins.

Day 13 Antarctica

We've a whole day left to take in more wonders of Antarctica, and a great place to land is Cuverville Island, in the scenic Errera Channel.

The shallow water between this and Danco Island often causes icebergs to become stuck here – a wonderful spectacle when it occurs.

It is also home to one of the largest known colonies of chinstrap penguins. Early in the season the snow makes it difficult for the penguins to reach their nesting sites. Far from being put off by this, they simply carve out their own 'penguin motorways', which are visible as intricate networks in the vast expanse of white.

Back on board our ship this evening, the festive spirit is sure to be in the air as we spend Christmas Eve together reminiscing on what is sure to have been an unbelievable expedition.

Day 14 Christmas Day at sea

It's Christmas Day and we're going to spend it relaxing and cruising as we enjoy great food and some festive fun and games. Who knows, Father Christmas may even join us on board with a few surprises!

Day 15 Strait of Magellan

We'll sail back to Santiago today, once again navigating the Strait of Magellan. As our journey comes to an end, there's still time to catch a lecture about the incredible sights we've seen, and to look out for wildlife from on deck.

Day 16 Santiago

On arrival in Punta Arenas this morning, we'll disembark the ship and transfer to the airport for our flight to Santiago. We'll get together this evening to enjoy a farewell dinner.

Day 17 Santiago to UK

Today we'll transfer you to the airport in Santiago for your overnight flight back to the UK.

Day 18 UK

​You'll arrive in the UK today.

Thanks,

Vickie