Hi Tosca
Here at Just You we take great care in choosing our hotels and we don't work with any who don't meet the standards our customers expect.
I know that one Community user wasn't happy with this hotel but I think most of those who have commented were happy. If you go to the message board and type 'Garda' into the search box, you will see a number of messages on this subject.
I do hope that you won't be put off as this is one of our most popular holidays year after year.
Kind regards,
Olly, your editor