Moderator
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Good Morning Everybody!

We are so excited to announce that our 2020/21 FESTIVE COLLECTION is now available to view online! Here is a link to our website’s Festive page - https://www.justyou.co.uk/holiday-types/festive/ 

We are also extremely excited to announce our amazing Festive offer - your very own FREE private chauffeur transfer to/from the airport, available on all flight inclusive Festive holidays*

From UK Christmas markets, relaxing on a River Cruise, once-in-a-life-time voyage to the Antarctica or chasing the sun in Australia – we’ve got the festive season covered!

Which festive getaway are you interested in? :D

Thanks,

Jamie

*See website for terms and conditions

Jellifer
(Member)
Hi Jamie

I’ve just booked America’s Western Highlights... very excited! Upgrade to Premium Economy was very reasonable too & I didn’t have to wait for a quote - well done JY, much improved service!

The free transfers to/from UK airport offered with these trips are so new they weren’t on the system yet to book so that will be added on once available. (Free within 100 miles l, £3/mile extra)

Moderator
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Good Morning

I hope you are well.

I have just checked with our advisors and the free transfers have now been added to your booking 🙂

Have a great day!

thanks,

Jamie

Jellifer
(Member)
'Moderator' wrote:

Good Morning

I hope you are well.

I have just checked with our advisors and the free transfers have now been added to your booking 🙂

Have a great day!

thanks,

Jamie

Happy days... thank you!

Jellifer
(Member)
Quick question please. Can the free transfer be the day before my flight? Wondered if I could book at hotel at Heathrow for the night before and be taken there then instead of having a super early start? Thanks
Julia
  • (Member)
(Member)
Hi Jellifer,

I have been advised, that if eligible, then yes, the transfer can be done the day before your flight.

Kindest regards,

Julia

lesley07
(Member)
Hi Julia

A friend and I have booked the Travelsphere holiday to Cuba for early November 2020. We enquired about airport transfers and were advised that, as we required two cars, this could not be offered. This seems unfair as we would have been eligible if we had booked with Just You.

Could you please check this out for me.

Thanks

Lesley

Julia
  • (Member)
(Member)
Hi Lesley,

Travelsphere does have different terms and conditions around their airport transfers compared to the Just You festive offer. I have forwarded on your message to one of my colleagues who will take look into whether or not there is anything we can do for you and your friend.

Kindest regards

Julia

lesley07
(Member)
Hi Julia

Thank you for getting back to me and for passing on my query. I have already challenged Travelsphere about their policy of not been offering transfer transport to single travellers so will not hold my breath!!

Regards

Lesley

intrepid traveller
(Member)
Delighted that your Festive Hols are available but I can only find seven when I click on the link.  Is this all that you are offering please?  Also would like a paper copy if poss please.  Huge thanks
Julia
  • (Member)
(Member)
intrepid traveller
(Member)
Sorry Julia, still not receiving info.  Guess I will surrender and wait for brochure. Thanks for your help anyway.
Julia
  • (Member)
(Member)
Hi Intrepid - sorry that hasn't worked for you. I can confirm that you a copy of the brochure will be on it's way to you as soon as it starts mailing.

Kindest regards,

Julia

intrepid traveller
(Member)
'Julia' wrote:

Hi Intrepid - sorry that hasn't worked for you. I can confirm that you a copy of the brochure will be on it's way to you as soon as it starts mailing.

Kindest regards,

Julia

Huge thanks Julia, I found the online copy of the new brochure outside of the JY site and am delighted to see that Lyon is on offer so will be booking soon.  Have wanted to go there for about 7 years since we stopped there for an hour to change Eurostar trains.  Been to Annercy but it is such a delightful place that I am happy to revisit.  Thanks again, sorry to waste your time.