Julia
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Good morning all,

I hope you are well and looking after yourselves!

Many of you have talked about wanting to take a river cruise with us and, as you know, we listened and launched a 2016 River Cruise programme. This has gone down a storm with our travellers so we spoke very nicely to our partners and managed to get some last minute 2015 River Cruises too. So, if you are still looking to get away this year and have always liked the idea of meandering along one of Europe’s delightful rivers, taking in some wonderful scenery and making a stop or two along the way to explore the riverside towns and cities, one of these holidays may just be for you.

Enjoy!

Julia

************************************

NEW Berlin City Cruise

6 days departing 7th September 2015

https://www.justyou.co.uk/en-gb/tours/berlin-city-cruise/?internal_promotion=community 

NEW Hollands Hidden Treasures

6 days departing 17th September 2015

https://www.justyou.co.uk/en-gb/tours/hollands-hidden-treasures/?internal_promotion=community 

NEW Budapest to Strasbourg

13 days departing 13th October 2015

https://www.justyou.co.uk/en-gb/tours/budapest-to-strasbourg/?internal_promotion=community 

NEW Classical Danube

8 days departing 22nd October 2015

https://www.justyou.co.uk/en-gb/tours/classical-danube/?internal_promotion=community 

NEW DATE ADDED Portugals's Douro River Cruise

6 days departing 7th November 2015

https://justyou-live.alh.co.uk/en-gb/tours/portugals-douro-river-cruise-6-day/?internal_promotion=community 

NEW DATE ADDED Imperial Cities of the Danube

5 days departing 14th November 2015

https://www.justyou.co.uk/en-gb/tours/imperial-cities-of-the-danube/?internal_promotion=community 

************************************

*Edited 31/07/2015 to add Portugals's Douro River Cruise details.

BGray
  • (Member)
(Member)
Hi Julia,

I'm glad these are selling well but if you just use the website it is very hard to find these JY special tours - river cruises don't show up on the "holiday types" or other tabs. If you have the promotional flyer, fair enough but otherwise they would be almost impossible to find. Perhaps this is something else the web team could look at? I see my other suggestions haven't been acted upon yet (missing destinations in the destinations tab etc) but perhaps they are just very busy.

Best wishes,

Bob

Bosuncat
(Member)
'Julia' wrote:

Good morning all,

I hope you are well and looking after yourselves!

Many of you have talked about wanting to take a river cruise with us and, as you know, we listened and launched a 2016 River Cruise programme. This has gone down a storm with our travellers so we spoke very nicely to our partners and managed to get some last minute 2015 River Cruises too. So, if you are still looking to get away this year and have always liked the idea of meandering along one of Europe’s delightful rivers, taking in some wonderful scenery and making a stop or two along the way to explore the riverside towns and cities, one of these holidays may just be for you.

Enjoy!

Julia

************************************

NEW Berlin City Cruise

6 days departing 7th September 2015

https://www.justyou.co.uk/en-gb/tours/berlin-city-cruise/?internal_promotion=community 

NEW Hollands Hidden Treasures

6 days departing 17th September 2015

https://www.justyou.co.uk/en-gb/tours/hollands-hidden-treasures/?internal_promotion=community 

NEW Budapest to Strasbourg

13 days departing 13th October 2015

https://www.justyou.co.uk/en-gb/tours/budapest-to-strasbourg/?internal_promotion=community 

NEW Classical Danube

8 days departing 22nd October 2015

https://www.justyou.co.uk/en-gb/tours/classical-danube/?internal_promotion=community 

NEW DATE ADDED Imperial Cities of the Danube

5 days departing 14th November 2015

https://www.justyou.co.uk/en-gb/tours/imperial-cities-of-the-danube/?internal_promotion=community 

************************************

Hi Julia. :thumbup:

I recognise the reason why they have to be last minute because of getting the cabins for single travellers but it's a shame that they are. I would have loved to try the Holland one but I am in Croatia. Aren't I? :P

I don't work at the moment, so I don't have to worry about getting holiday time but I do have to consider 2 cats who have to be booked for their holiday (if there is space in the cattery) before I can ever book mine. :D

Hope things are going well for you?

Toni2909
(Member)
Oh Julia. I got all excited then realised that you aren't talking about the river cruise that I am interested in (you know the one I mean - secret project etc etc)

Hey ho

Toni

Julia
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Bob - The team are very busy but I will mention it again to them. I like to make sure they hear the words "my community members" at least three times a day!

Bosuncat - We've put these 2015 dates on because 2016 was selling so well... Given how well these are flying off the shelf, we are already talking to our partner about 2017 dates. Hopefully this will help with travellers that need a little longer to plan holidays around work/family/pets/other commitments.

Toni, good things come to those who wait.... Just this morning I have had my eyes on the list of included excursions for this particular trip - it's getting exciting!

Kindest regards,

Julia

BGray
  • (Member)
(Member)
Hi Julia, thanks for the reply. As you know I'm only trying to be helpful! It would be a pity for JY to miss out on sales (and customers to miss out on holidays) because people viewing the website can't easily access all the holidays available!

Best wishes,

Bob

Toni2909
(Member)
'Julia' wrote:

Bob - The team are very busy but I will mention it again to them. I like to make sure they hear the words "my community members" at least three times a day!

Bosuncat - We've put these 2015 dates on because 2016 was selling so well... Given how well these are flying off the shelf, we are already talking to our partner about 2017 dates. Hopefully this will help with travellers that need a little longer to plan holidays around work/family/pets/other commitments.

Toni, good things come to those who wait.... Just this morning I have had my eyes on the list of included excursions for this particular trip - it's getting exciting!

Kindest regards,

Julia

I just hope there will be more than one departure date, or if there is only one that it doesn't clash with the only week I have cast in stone in my 2016 diary!! That would be just my luck.

Toni

Julia
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Toni, between you and me, I can confirm that there will be more than one date available.
Toni2909
(Member)
'Julia' wrote:

Toni, between you and me, I can confirm that there will be more than one date available.

Thanks, Jules

jonah
  • (Member)
(Member)
I had an e-mail from JY about these today and I really fancied the one to Bordeaux but again flights from Gatwick. Not on for a 6 day holiday in terms of time and cost. I am already going away at Christmas with another company because JY are flying from Gatwick for the holiday I want to do. If the company I am going with can fly from Manchester, why can't JY? I have loved my JY hols and am going to Croatia with you in May flying from Manchester. Please JY, try harder for regional flights even if they are connecting ones. I have heard all the arguments on the Forum as why JY uses Gatwick but it doesn't stack up. Also another company I am going with offers chauffeur driven car at no cost for long haul door to door. What about this JY?
Moderator
(Member)
Hi Jonah,

When considering flight options for cruises, there are certain considerations that have to be accommodated. Unlike normal Tour bookings where, to a degree, arrival time at a hotel doesn’t matter, for the river cruises we have a fixed time of embarkation / disembarkation for the ship and, therefore, have to ensure that we allow enough time for our customers to be transferred.

In regards to Bordeaux, there are even more limiting factors in sourcing flights as nobody flies straight to Bordeaux from major regional airports. BA have have dropped the route from Manchester into London Gatwick, so we only offer a flight from Manchester to Heathrow and you would have to make your own way between the two airports. Also, these flights would not be on the same day - so you would have to spend a night at Gatwick on the outbound.

I hope this explains the choices made with regards to the flights for this cruise and you understand our own frustration, but please let me know if you have any further queries.

Kindest regards,

Monty

Olim22
(Member)
'jonah' wrote:

I had an e-mail from JY about these today and I really fancied the one to Bordeaux but again flights from Gatwick. Not on for a 6 day holiday in terms of time and cost. I am already going away at Christmas with another company because JY are flying from Gatwick for the holiday I want to do. If the company I am going with can fly from Manchester, why can't JY? I have loved my JY hols and am going to Croatia with you in May flying from Manchester. Please JY, try harder for regional flights even if they are connecting ones. I have heard all the arguments on the Forum as why JY uses Gatwick but it doesn't stack up. Also another company I am going with offers chauffeur driven car at no cost for long haul door to door. What about this JY?

I fully agree with you, why can't there be more flights direct from Manchester - I had to travel to Gatwick by train for my Venetian River Cruise recently, yet there are flights direct to Venice, JY had not prebooked them, so they told me! I will NOT be travelling from Gatwick any time soon. Heather

Olim22
(Member)
Julia,

Why does Just You not send a brochure listing all the River Cruises? I've had a flyer, but does not give much details, no flight details. Are there any available in 2016? Willt there be any that fly direct from Manchester Airport?

Heather

Hunt
  • (Member)
(Member)
I've just started cruising (independently of JustYou) and the cruise lines offer a choice of booking the cruise and the flights, or just the cruise - leaving you free to book your own flights from whatever airport you find convenient. It's always worked out cheaper for me and certainly a saving in overall travel time.

Perhaps JY could start offering the same options? I wouldn't have thought it would affect the financial viability of the trips, but could well boost take up.

Julia
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Olim22,

A full brochure wasn't produced for the 2015 river cruises as we hadn't planned them.... They have been a last minute addition to the programme as the dates for 2016 have been proving so popular.

There a selection of River cruises available for 2016 - these are available on the website here and will be included in the upcoming September brochure:

All-Inclusive Spanish Experience

https://www.justyou.co.uk/en-gb/tours/all-inclusive-spanish-experience/?internal_promotion=community 

Portugal's Douro River Cruise - 6 days

https://www.justyou.co.uk/en-gb/tours/portugals-douro-river-cruise-6-day/?internal_promotion=community 

Portugal's Douro River Cruise - 8 days

https://www.justyou.co.uk/en-gb/tours/portugals-douro-river-cruise-8-day/?internal_promotion=community 

Venetian River Cruise

https://www.justyou.co.uk/en-gb/tours/venetian-river-cruise/?internal_promotion=community 

Cruising the Seine Valley & Paris

https://www.justyou.co.uk/en-gb/tours/cruising-the-seine-valley-paris-by-eurostar/?internal_promotion=community 

Imperial Cities of the Danube

https://www.justyou.co.uk/en-gb/tours/imperial-cities-of-the-danube/?internal_promotion=community 

The Vineyards of Bordeaux

https://www.justyou.co.uk/en-gb/tours/the-vineyards-of-bordeaux/?internal_promotion=community 

At the moment it doesn't look like there are direct flights from Manchester - but you can always speak with one of our holiday advisors who will be able to discuss options with you.

Hunt - The team are always open to suggestions - I will pass your comments on to the team!

Kindest regards,

Julia

Toni2909
(Member)
Hi again, Julia. Does your latest post mean that the one I've been holding out for will not appear in 2016? I know it's supposed to be a secret between only you and me (!) but I am, of course, referring to Coastal Cruising in Croatia. Or does this just not get listed as a river cruise (she asks hopefully)

Toni

Moderator
(Member)
Hi Toni,

All I am going to say is that if we were to feature this tour...it would not be listed as a river cruise.

Kindest regards,

Monty

Toni2909
(Member)
Great! I can stop looking for alternatives for the time being, until I see what shows up. Thanks Monty.

Toni

jayli
  • (Member)
(Member)
'BGray' wrote:

Hi Julia,

I'm glad these are selling well but if you just use the website it is very hard to find these JY special tours - river cruises don't show up on the "holiday types" or other tabs. If you have the promotional flyer, fair enough but otherwise they would be almost impossible to find. Perhaps this is something else the web team could look at? I see my other suggestions haven't been acted upon yet (missing destinations in the destinations tab etc) but perhaps they are just very busy.

Best wishes,

Bob

Could I please second this request?

I have just received a mini-brochure devoted to 2016 cruises which contains details of a very attractive cruise along the Irrawaddy (unfortunately I can't manage the one date which is offered): I can't find this on the JY website - and it isn't even in the above list! Presumably this one is literally "hot off the press"!?

An expansion into Asian river cruises (particularly Pandaw) - if that is JY's intention - would be very interesting, and it would be good to see something about this on the website in due course.

Jim

Moderator
(Member)
Hi Jim,

https://www.justyou.co.uk/en-gb/tours/burmas-irrawaddy-cruise/?internal_promotion=community 

Watch this space...if it's popular enough we may be able to add some more dates!

Kindest regards,

Monty