Is this the way things are going now with the new company. After 23 plus holidays with JY and TS this could be the time we part company.

Very disappointed.

Gill

I'm sorry to heat that you are disappointed. The team are currently reviewing the 2018 dates for Florida & the Old South at the moment.

Kindest regards,

Julia

Please can you explain exactly how this has happened? This will certainly put any Newbies off booking with JY, as has been discussed many times on the Forum.

Cheers,

Hils

Let me step in on this one... I’m sure you are aware, as we are, that groups have been booking individually to get around the not being able to book together on a Just You holiday. This has meant that on occasion our individual travellers holidays have been affected.

To try and prevent this, and to try and keep the integrity of the Just You brand being for like-minded single travellers, the decision was made that we would provide a facility, for those who want to travel as a group on a Just You holiday to be able to book together on a bespoke date. This would mean that a group who would be known to each other are not travelling with the rest of our Just You travellers. On this occasion, it appears that a brochured date may have been used (and subject to demand, we would look to replace this).

Having this facility is a good thing – it will enable us to keep group bookings away from our regular Just You tours and our ultimately our independent solo travellers.

Kindest regards,

Julia

Thank you for explaining that, and replying so quickly. I have nothing against bespoke tours, as such, as long as they do not affect other single travellers, but this one must have slipped through the net!

Cheers,

Hils

I suspect that this may also have happened with the Sardinia trip (2nd May 2018 departure), that I queried about a couple of weeks ago? 

I know that the whole issue of block booking has come up several times on the forum and it is certainly something that I do not agree with in any form.

Don't have issues with a couple of friends on trips, sometimes they've met on previous JY trips.

The reason we have set up the facility for groups to book is to prevent the above scenario. A group would be allocated a different departure and not on the same tour as those individuals who have booked.

I can advise that we have already declined some group bookings who were looking to travel with the main tours and provided them with their own dates.

Kindest regards,

Julia

Katy

Hi Katy,

The reason we have set up the facility for groups to book is to prevent the above scenario. A group would be allocated a different departure and not on the same tour as those individuals who have booked.

I can advise that we have already declined some group bookings who were looking to travel with the main tours and provided them with their own dates.

Kindest regards,

Julia

Julia

JY should have offered the group booking another date in June and kept the 1 June for single travellers or has been mentioned  direct them over to Travelsphere not pinch the brochure dates.

Still disappointed and so are a lot of other readers on here.

Gill

I have replied to this sort of question in your previous thread for Flavours of Tuscany 2018:

Some time ago, we offered some of our tours as “make your own way” however there were some issues which impacted on the overall holiday itinerary for the entire group.

We are aware that we have a number of travellers from overseas and are always looking at ways to make our holidays more accessible to them. As such, we are trialling this “make your own way” with travellers from Canada and if it is a success, we’ll look to roll it out to other travellers around the world.

I hope that this helps.

Kindest Regards,

Amy