pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Please can you confirm flight times from Heathrow on the 16th and also let me know how many are booked on this holiday.

Thanks

Moderator2
(Member)
Good Morning Pat534,

The flight times from Heathrow are as follows:

16/11/17 21:25

17/11/17 18:25

I can tell you that 3 travellers are booked onto this holiday. 0 are males and 3 are female. The age ranges between late 50s - late 60s.

Kind Regards,

Amy

pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
thank you. when I originally booked the flight times were the same as your other dates for this holiday.Because of this I booked a hotel for the 15th and bought a flight with you from Manchester for the same day.I would not have had to book the hotel if the flight times are as stated in your message.

As only 3 booked for this holiday please can you confirm that it will go ahead.

nixon
  • (Member)
(Member)
Amy

Are you saying there are only 3 people on this tour!!!

I personally wouldn’t want to be on a tour with 2 others.

Cindy

Moderator2
(Member)
Hi Cindy,

My apologies, I hadn't added the passengers who are going on the Wild Borneo with Singapore City Add-on (where 6 travellers are booked).

In total, I can tell you that 9 travellers are booked onto this tour for November 16th.

Apologies again.

Kind Regards,

Amy

Moderator2
(Member)
'pat534' wrote:

thank you. when I originally booked the flight times were the same as your other dates for this holiday.Because of this I booked a hotel for the 15th and bought a flight with you from Manchester for the same day.I would not have had to book the hotel if the flight times are as stated in your message.

As only 3 booked for this holiday please can you confirm that it will go ahead.

Hi Pat534,

If you read my recent message on this thread you will see that I mistakenly forgot to include the passengers for the Add-on trip.

Again, I do apologise for any confusion this may have caused.

Kindest Regards,

Amy

pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
thank you Amy.

I was so worried by your post that I rang your office.

I was told that 6 were doing the add on to Singapore and the tour would definitely be happening.

I checked times of flights again and I was told that I am booked on the 10.00.am flight from Heathrow on the 16th with a 2pm flight from Manchester the previous day.

I hope the office are correct and you are wrong.Your website is giving wrong times for this holiday.

pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I am still waiting for a reply to my last post where I asked why your office gives me one time for heathrow flights and you give me a different time.I need to know the correct time so I can organise lifts to the airport.
Moderator2
(Member)
Good Morning Pat534,

I asked about this question yesterday but I am still awaiting a reply.

However, if you could wait a little longer then I will get back to you with an answer.

Kind Regards,

Amy

pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Moderator2
(Member)
'pat534' wrote:

thank you Amy.

I was so worried by your post that I rang your office.

I was told that 6 were doing the add on to Singapore and the tour would definitely be happening.

I checked times of flights again and I was told that I am booked on the 10.00.am flight  from Heathrow on the 16th with a 2pm flight from Manchester the previous day.

I hope the office are correct and you are wrong.Your website is giving wrong times for this holiday.

Good Afternoon Pat534,

The following times will be used and won't change (however these are not displayed on our website as of yet, but they will be shortly).

16th Nov: MH003 1000/0700

17th Nov: MH2610 0915/1150

Kind Regards,

Amy

pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
thank you for confirming the correct time.hopefully they will go onto the website soon as it is very confusing and worrying that Just You get things wrong like this.
pat534
  • (Member) (Topic Starter)
(Member) (Topic Starter)
now I need to organise someone to pick me up on return journey, I am doing Singapore add on. can you tell me when we arrive back in heathrow and if possible what time my flight to Manchester will be
catherineraw
(Member)
I missed all this confusion about the flights Thanks Pat for checking up on this so we do fly at 10 in the morning