omoorem
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I have just booked the Spirit of India holiday for March 2017. There is a typo error on the web page. The holiday is half board which to me means breakfast and dinner included. On the web page it say that there are 3 lunches included but further down the page it say 3 dinners included. I have checked this by phone and it is half board with breakfast and dinner included and 3 lunches as well. But it would be useful to have written confirmation about the meals and the error on the web page. Many thanks
Moderator
(Member)
Hi omoorem,

Many thanks for flagging this up and apologies for any confusion created.

I have passed all of your comments to our Ecommerce team who looks after the website content and therefore will be able to amend that typo soon.

You will receive written confirmation about the meals in your holiday documents, in the meantime please refer to the brochure.

Kindest regards,

Elisa

sjm533
(Member)
I have noticed this discrepancy on several tours.  Something like "half board plus (X) lunches" would be clearer.

Sylvia

omoorem
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hello Elisa

The info regarding meals for this tour is now correct on the web page. Many thanks 🙂

d17
  • (Member)
(Member)
I'm certain that a few years ago the Just You brochure (and website) actually stated on each day what meals were included. I'm just wondering why this is no longer the case? :huh:

Maybe if this was re-introduced it may help clarify exactly what meals are provided and when. :shy:

Moderator
(Member)
'd17' wrote:

I'm certain that a few years ago the Just You brochure (and website) actually stated on each day what meals were included. I'm just wondering why this is no longer the case? :huh:

Maybe if this was re-introduced it may help clarify exactly what meals are provided and when. :shy:

Hi d17,

Yes you are right few years ago we use to state what meals were included on each day, but we had to move away from that due to the fact the order of excursions may change due to weather conditions and non-forecasted other circumstances.

Kind regards,

Elisa