Is it possible to add to booking process a tick box question re whether the customer wants an email with holiday documents sent to them.
I like to have a back up copy of documents available to me whilst on holiday and this is the easiest format for me to send to my husband in case he needs to know where I am should he need to contact me.
I do know the office staff will send this information if asked but I think it would be easier to arrange when booking the holiday.