RogertheRed
(Member) (Topic Starter)
Hi Julia,

In the Your Guide to Flying booklet it states that we should get an ATOL certificate. For my last holiday and my upcoming one I have not had a certificate, although I seem to recall I got one for the trip to Vietnam. Are they necessary and are you still issuing them? My booking ref is A******.

Regards,

Roger.

Julia
  • (Member)
(Member)
Hi Roger,

If you are on a flight holiday you should still get a copy of our ATOL certificate. We tend to issue these with your confirmation invoice.

I've got my hands on a copy of this for you and will email it across to you now.

Kindest regards,

Julia

RogertheRed
(Member) (Topic Starter)
Thank you for your very quick response. Excellent service as usual.

Regards,

Roger.

Julia
  • (Member)
(Member)
Not a problem Roger, I'm here to help!

Kindest regards,

Julia