fupsta
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi. When I booked my holiday last week I asked about a connecting flight and was informed that I would receive a phone call in the next few days. It is now over a week later and I havn't heard anything yet. Could you please inform me of whats happening.

Phil

Julia
  • (Member)
(Member)
Hi Phil,

I'm sorry to hear that no one has come back to you yet and I certainly can look into this for you. Please can you send me your booking reference number?

Kindest regards,

Julia

fupsta
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Julia
  • (Member)
(Member)
Hi Phil,

I've tried to speak with the advisor that you spoke with originally but I've not gotten through yet - I have also sent her a message to get in touch with you. Don't worry, I'll keep on it.

Kindest regards,

Julia

fupsta
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Any further news on this? I still haven't heard anything. Thanks.
Julia
  • (Member)
(Member)
Hi Phil,

I followed this up for you a couple of times last week, I've spoken with the Specialist Sales Manager again this morning who has informed me that one of her team has tried to call and email but has been unable to make contact, could you possibly drop me an email to confirm your details? (jmorton@justyou.co.uk)

Kindest regards,

Julia