Hi Maggie B
Thanks for bringing this to our attention - I've forwarded this on to my colleagues to address the content of the final documents.
In terms of the hotel, we no longer have an exclusive agreement with this single hotel and are instead able to offer customers a range of hotels depending on availability that suits all budgets. Our service centre has been contacted since your comments have been made to re-iterate this new offering. If you are still looking to a book a hotel, would you like me to arrange for an advisor to call you?
Kindest regards,
Julia