Thanks for getting in touch, I can confirm your Tour Manager is a wonderful lady called Patricia Ward, she will ensure you're looked after and have a super time. Patricia will be flying out with you from Heathrow, Patricia will be there 3 hours before check in. There will also be airport reps waiting to meet you, just look for the Just You clip boards and also fellow travellers will have Just You luggage labels so you can identify them,

I hope this helps and sets your mind at rest,

Anything else, please don't hesitate to ask,

Kindest,

Ben

Bob

The lounges are sign posted or there are information booths so you will not get lost, you could Lways wait at check in with the JY reps till someone else from the tour go through and tag along with them to get to the departure lounge together, or as Ben says looks out for the JY tour labels...you will be fine I am sure,

Cindy