Hello, just been through a bit of a wild goose chase which I thought I would post to help others, as JY may not be aware of the change (at least there was no mention of it in my final documentation).
Some time ago I booked, via JY, to stay at the Comfort Hotel at Heathrow this weekend, prior to a JY holiday. I had stayed there before so I chose it again for familiarity.
A few days ago, when I checked the Heathrow Hoppa bus timetable for departure times to the hotel I was disappointed to find the Comfort Hotel was no longer listed on the Hoppa bus schedule. I then checked the Comfort Hotel website and saw that they were apparently providing their own airport hotel/shuttle service. I sent a couple of e-form requests to the hotel for info. about the shuttle service but got no response (no hotel phone number was provided on the website). I eventually, yesterday, gave up trying to find the airport times/bus stop for their shuttle on the net and decided I would take a taxi rather than waste more time investigating as I was running out of time.
I then found a Comfort hotel tel. no. via google. The lady answered the phone with 'Good Afternoon, the Heathrow Mercure hotel'. Puzzle solved, the Comfort Hotel had been taken over, the Mercure is on the Hoppa bus schedule. So, anyone booked at the Comfort Hotel ignore that website (it is still there with no indication of a take-over), the Mercure Hotel has it's own new website now!