Hi Mark, I'm a first timer too and am going from Heathrow on 9th July. Anybody else on this one?
Can anybody give me any tips as to how we all meet up at the other end? (or even this one)
Hi stephensalmon, there's usually a JY rep somewhere near the appropriate check in area at Heathrow, look out for somone with a JY clipboard.
I'd suggest you make sure your JY label is on your hand luggage so that they can spot you - and you can spot and be spotted by fellow travellers. If you fail to see the rep then go to check in as usual, you may spot felow travellers with JY labels in the departures area or, more likely, at the gate. You will probably find that you're all seated togther on the plane, this is what normally happens unless you've made a special request or booked a specific seat.
At the other end, once you've reclaimed your luggage head for the exit, when you get into the arrivals hall look for the JY rep, they will be looking for you too, they will have a JY clipboard which most hold up in the air so you can see them. If you can't see them (unlikely but you never know) just stay put with your JY label clearly on display and they will find you.
Enjoy your trip! Rose