I received mine today with Thanks, I already have Burma booked for this November but I still fancy the CAB tour for 2019 although just done Chile in November just gone and I am interested in Norway's Northern Lights and Huskies adventure but I think I need to wait till return from Burma to get my £100 off voucher, not much incentive to book early I suppose

Regards

Dave

I have Douro in July, please tell me that the vouchers will last a year and not six months as I would like to go to Monet's Garden in May when the Wisteria is out, considering I missed out on the last voucher :dodgy: 

Jan

Yep, you'll get a welcome home voucher on your return from Douro in July which is valid for a year, you'll just need to book your next holiday within 6 months of your return 🙂

Thanks,

Vickie

Apologies, I know there have been lots of threads re the vouchers in the past and I did get a bit lost with them all to be honest, I did get one with my last trip but as it had to be used for a holiday leaving before July this year I couldn't use it as I was already booked on a holiday for April and couldn't afford/fit in another one before July. 

Do you get a voucher each time you return from a trip as I returned from a trip in April and received my feedback form but haven't had any voucher.  However, saying that I am mainly interested in the US tours and apart from NYC which I am going to myself this November no other USA tours appear to have dates for 2019 and therefore I am unlikely to be booking anything via JY for next year, is JY changing/cancelling all the US tours for 2019 is that the reason there are no 2019 dates for them?

Thank you.

Donna

You should have receieved a voucher along with your welcome home letter and customer feedback form - the voucher is at the bottom of the letter. Apologies if it was missing, however the discount will be automatically applied to your account anyway, so not to worry. You'll need to phone us to redeem the booking, but you won't need your voucher as it'll be applied to your account anyway.

We've got a number of US tours in our latest brochure, which was sent out last Friday. Are you on our mailing list? The new dates should also be online now so you can have a look and see if there are any which take your fancy 🙂

Thanks,

Vickie

Brilliant news about the year's expiry as I can book when I come back from the Cruise for Monet's Garden for next May 🙂 

ps do you have the TM for Douro Cruise yet?

Jan

Great stuff! 🙂

Yep, your Tour Manager is Maria Henriques De Lima.

Thanks,

Vickie

Cannot make my mind up whether I want to do America's Western Wonders or Chile Atacama to Patagonia this year or next year and Madeira too! Considering Bucharest for Christmas and already have Ecuador and the Galapagos booked for March 2019.

Regards

Sylvia

I haven't received a new brochure. Please can you check this for me.

Thanks Pauline

Sorry about that, it looks like you had opted out and then back in, but not requested to get the brochure. We've sent one out to you and we'll update your preferences so you receive it now.

Thanks,

Vickie

Hi Pauline,

Sorry about that, it looks like you had opted out and then back in, but not requested to get the brochure. We've sent one out to you and we'll update your preferences so you receive it now.

Thanks,

Vickie

Thanks Vickie, I have no idea how that happened as I am not aware of doing anything at all!  

Pauline

Thanks for your message and apologies that this has happened. We have been made aware by the printers and it seems that around 12 brochures were affected, so you have one of a small collection....may be worth something in the future.

Would you like me to pop another brochure in the post to you today?

Kind regards

Matt

We are continuing to work hard to put on more regional departures, we know that is what you all want so the pressure is on the Holiday Creators to deliver.

Kind regards

Matt

We have been made aware by the printers and it seems that around 12 brochures were affected, so you have one of a small collection....may be worth something in the future.

Oh no - I had 2x Asia and no Africa in my brochure - phoned for another brochure - and chucked the original in the recycling. If only I had known!!!!!  :rolleyes:

Hi Angela

Thanks for your message and apologies that this has happened. We have been made aware by the printers and it seems that around 12 brochures were affected, so you have one of a small collection....may be worth something in the future.

Would you like me to pop another brochure in the post to you today?

Kind regards

Matt

Hi Angela

Thanks for your message and apologies that this has happened. We have been made aware by the printers and it seems that around 12 brochures were affected, so you have one of a small collection....may be worth something in the future.

Would you like me to pop another brochure in the post to you today?

Kind regards

Matt

Yes please Matt, can you send me another one, thanks so much.