I really do not know what some people expect.I also stayed at the Hotel Byron and I found the food to be Excellent and the staff were an absolute treasure in all spheres.Martin the tour manager was also excellent and gave you just enough information to digest without overload.O.K.this is the second Christmas I have spent with Just You, the previous at Lake Annecy, and I thoroughly recommend the Just You operation to anyone who wants a worry free Christmas. Gordon Hayes