Having lost the opportunity to do a river cruise in October it has occurred to me that I have never received the river cruise brochure which according to Vickie was coming out in "early November" (her post of 28 October) nor the new brochure which you said in a post of 27 December was appearing that day.   I know one can look at the destinations on the webpages but I prefer a paper brochure since it is much easier to manoeuvre.

As far as I am aware I have never missed out on brochures before and it is highly unlikely that the postman has lost two consecutive mailings so has someone decided to erase me from the distribution lists?   I'd be grateful if you could investigate and arrange for the missing brochures to be sent to me.   It is obviously too late for me to consider some holidays later in the year but there may be others for which there is still time.

Many thanks.

Ann

I have forwarded your message onto our data team to take a look at, and make sure you are on the list for future mailings. They'll also pop a copy of the latest brochure into the post for you.

Kindest regards,

Julia

Hi Ann,

I have forwarded your message onto our data team to take a look at, and make sure you are on the list for future mailings. They'll also pop a copy of the latest brochure into the post for you.

Kindest regards,

Julia

Many thanks, Julia.

Ann