Hi All

I went to Calabria in May and was fortunate enough to have Sue as our TM. All our evening meals were included in the trip but Sue joined us every night for the meal and in the bar afterwards. As this region is a lot less commercialised than other parts of Italy the majority of people spoke Italian and very little English. What I hear you say they spoke Italian which could have made ordering food etc at lunchtimes very interesting as most menus were in Italian only. However Sue had arranged lunchtime restaurants for us to meet at (if we wanted to) after we had had a look around the particular towns. We ordered as a group but she then sorted out individual payments for each meal. Whilst I appreciate we were a smaller group of 16 she had visited the area many times and had obviously built up a lot of local contacts. I discovered that her next trip was Tuscany and I had two friends I had met on a previous trip going on that trip and as the Hotel and location had changed since her last visit she was going up 3 days early to meet the owners and check out the town etc. Also the evening meals on that trip had been reduced and she had already planned an evening meal in Montecatini Alto (a must see by the way) which I understand was a great success and also had a pizza night in mind. So I certainly know 1 TM who is going above and beyond to make her trips a success. Vickie has already said how good her TM was on her recent trip, Classic Cities of Italy. Hopefully all the TM's are doing the same and probably don't get the praise they deserve on the forum but it might be worth mentioning if you have had a particularly good or bad experience. 

Happy travels 

Paul

Hi Paul

I totally agree with you about praise for the TMs.  I  have done three JY tours with Branwen Edwards, Jan McKinley and Simona Garroscio plus a TS with Linda Fleet.   All these ladies have gone the extra mile  in order to ensure that their clients were well looked after and had superb holidays. They also added in those little extras, treats we were not expecting.  I know from personal experience in my past that it takes a tremendous amount of attention to detail and unexpected circumstances can make their job very stressful at times.   Yet they still manage to keep smiling.  

I cant speak highly enough of them.  

Stella

I have just returned from Puglia,our TM was Marsha, she was superb. Nothing was too much trouble,as previous reviews, these people do long days, nothing is too much trouble. Marsha had amazing people skills, made us all feel welcome, this so enriched our travels. I would be so happy to have her as my TM again. My TM last year was a great disappointment. I am so pleased I gave Justyou another chance. Marsha is a star.