I took ages to decide (elderly parent etc) whether or not to go for a short river cruise in November, to mark a special birthday. It was a holiday which was still advertised on the JY website, and eventually made the decision to go for it, rang to book to be told that the places had been returned to the supplier, but they would try their best for me to buy a place back. So, decision made but now it was in doubt. So spent an anxious 48 hours, to get a call from Just You, to say, Yes! So I was lucky! I was very pleased and now looking forward. So am sure that Just You do their best to help in these circumstances, they certainly did so for me. I had been told they might get me a place with extra cost, but actually it didn't happen.