DRG
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I booked this holiday last month to depart in September. I checked at the time of booking that there was a flight out of Manchester on the date I required, this was confirmed over the phone and also a few days later. I have just received a phone call saying there is no flight out of Manchester only a flight out of Stanstead, this is obviously no good for anyone living in the North.  I had already made various arrangements for my holiday at considerable expense.  My advice is if you live in the North of England do not book a holiday with Just You as you probably wont be able to get a flight from an airport anywhere near where you live even though at the time of booking they say there is a flight 😠 .

I now find that I cannot get a holiday with another provider to this destination at the time I want to go so I am somewhat angry and disappointed.

Moderator2
(Member)
Good Afternoon DRG,

I am sincerely sorry about this. A member of our customer service team will contact you directly.

Kindest Regards,

Mildred.

RogertheRed
(Member)
I was rather disturbed to read this as I am due to go on this trip departing 12th August flying from Manchester but have heard nothing. Is the flight from Manchester for this trip still on? As has been said previously Stansted is an awful place to get to from NW England.

Roger.

Julia
  • (Member)
(Member)
Hi Roger,

I have just spoken to a colleague in our aviation team who have advised that as it stands, the flight from Manchester is still operating on the August departure.

Kindest regards,

Julia

RogertheRed
(Member)
Hi Julia,

Thanks for the quick response.

I'll keep my fingers crossed that there are no alterations.

Regards,

Roger