I received my documentation by email this morning. I have to say, I am very disappointed with the standard of the communication received. The whole document is disjointed. Much of the information given for Heathrow airport is unnecessary. The wrong baggage allowance is quoted on page one, I found the correct weight after wading through a page of information lifted from the BA website. Someone has clearly gone into overdrive with cut and paste.
Also details of my pre-booked excursion package are incomplete, part of the page relating to the excursion to
Regensburg is missing.
Finally, the list of countries to be visited includes Slovakia. No previous mention has been made of this, and none of the excursions appear to go there. Switzerland, we fly home from Basle, is not included, so possibly Slovakia has been entered instead of Switzerland.
Moderator, could you please sort this out, and pass on my comments to whoever is responsible for emailing documents.
