Maddy
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Many thanks for the new brochure, but I'm disappointed to see there are no river cruises included for 2016. Having been on four now, each one excellent, I'd been hoping to book more, such a shame if they're being discontinued.

Will you be arranging any in future, or is it just an oversight that there's nothing in the January brochure (or maybe you're testing our reslolve by making us try to hunt them down)?

Julia
  • (Member)
(Member)
Hi Maddy,

Our 2016 River cruise programme is selling exceptionally well, and the team are already working on a 2017 cruise programme as well as trying to get some additional dates for 2016.

You can see all the current river cruises on the following pages;

All-Inclusive Spanish Experience

https://www.justyou.co.uk/en-gb/tours/all-inclusive-spanish-experience/ 

Portugal's Douro River Cruise

https://www.justyou.co.uk/en-gb/tours/portugals-douro-river-cruise-6-day/ 

https://www.justyou.co.uk/en-gb/tours/portugals-douro-river-cruise-8-day/ 

Venetian River Cruise

https://www.justyou.co.uk/en-gb/tours/venetian-river-cruise/ 

Cruising the Seine Valley & Paris

https://www.justyou.co.uk/en-gb/tours/cruising-the-seine-valley-paris-by-eurostar/ 

Imperial Cities of the Danube

https://www.justyou.co.uk/en-gb/tours/imperial-cities-of-the-danube/ 

Strasbourg to Budapest

https://www.justyou.co.uk/en-gb/tours/strasbourg-to-budapest/ 

The Vineyards of Bordeaux

https://www.justyou.co.uk/en-gb/tours/the-vineyards-of-bordeaux/ 

Burma's Irrawaddy Cruise

https://www.justyou.co.uk/en-gb/tours/burmas-irrawaddy-cruise/ 

Kindest regards,

Julia

AnnF
  • (Member)
(Member)
I've only just got round to reading the new brochures from cover to cover and hadn't realised that the River Cruise holidays aren't included in them - pity, because I think many people would like to be able to read about them at their leisure rather than having to go onto the internet (not everyone is permanently connected to a tablet or smartphone).

I've one query of my own about the new brochures - there is an odd symbol next to 'Your Hotel' but I can't find any explanation of what it means (and I've searched high and low). Please can you enlighten me/us, Julia?

Ann

Julia
  • (Member)
(Member)
Hi Ann,

I hope you had an enjoyable Christmas?

First, let me explain why River Cruises weren't included; A smaller A5 brochure was mailed early November promoting our River cruises for 2016 and these sold remarkably well. So well, that we weren't sure that we would have any availability left by the time the brochure arrived with travellers. We made the difficult decision not to include them at that time to avoid disappointment of people calling only to be told that we'd sold out.

Since the brochure went to print, our holiday creators have been working hard to get additional places on a number of the cruises (with some success) and we will be looking to promote these in the New Year.

In terms of the symbol - this has been added to the page so that travellers can easily find the hotel information (it's supposed to resemble a "do not disturb" sign). Feedback from some of our customers was that these details can sometimes be difficult to locate with all the other information on the page and it is a part of the holiday that is very important to them.

If I can be of any further assistance, please let me know.

Kindest regards,

Julia

AnnF
  • (Member)
(Member)
Many thanks for the explanations, Julia. Re the symbol - you could have fooled me (indeed, you did) as it is only now that I recognise what it was supposed to be!

Something I should have added to my previous post was congratulations to the team that compiled the new brochures - for the first time, I think, you have used 'real' people in the photographs rather than the previous impersonal professional models. I recognised Marsha from my holiday in Apulia and Brian from the never-to-be-forgotten trip to the Canadian Rockies. Please keep it up - I'm sure that, from all the holiday photos you get sent, there are many others you can use in the future.

Best wishes for the New Year,

Ann

Julia
  • (Member)
(Member)
Hi Ann,

I will pass on your kind comments to our Studio.

Happy New Year!

Julia

Steve21
(Member)
Hi

I am new to this forum and am thinking about booking the following:

Cruising the Seine Valley & Paris

https://www.justyou.co.uk/en-gb/tours/cr...-eurostar/ 

Has anyone here done this one before ? Or thinking of going on it ?

If so, please let me know and we can have a chat on this forum.

Thanks.

RaeW
  • (Member)
(Member)
I enjoyed the Budapest to Strasbourg cruise so much last year that I am thinking of doing this one in June, Steve21. It looks as though there are some interesting excursions. On my last cruise I booked all the excursions as once we got off to go on excursions the ship then sailed on to another place. At the moment it seems that there are only 6 places left for the date I'm looking at so I'd better make up my mind soon!