Marion F
  • (Member) (Topic Starter)
(Member) (Topic Starter)
I asked a question about Cuba a week ago, although it wasn't posted till about 3 days later, and I still haven't received a reply.

I can't find any reviews on the Cuba tour which is a bit worrying. Are there medical concerns we should be aware of eg sanitation, scarcity of water, blocked sewers, dengue fever, and how serious are these? What are the reports from previous people on this tour?

Julia
  • (Member)
(Member)
Hi Marion,

Not all of our customers use the community so sadly we don't have reviews for all of our holidays from our members. I did have a quick look on Feefo and there are only 3 from the past 12 months which state:

"Comprehensive tour of Cuba"

"It was the most amazing holiday for me. Carolyn our Tour Manager did everything possible to make the holiday run smoothly which it did. And Hector our local guide was wonderful. Full of humour, knowledge and generally lovely to be with. I want to go on holiday with the two of them all the time! "

and

"The add on excursions which were not in the brochure but we were told about in Cuba were good. The local guide was excellent."

In terms of medical concerns we advise the following:

Following hurricane Sandy there has been an outbreak of Cholera in eastern parts of Cuba, as well as some recently confirmed cases in Havana. Cholera is a water borne disease caused by drinking water contaminated with bacteria, or by eating food that has been in contact with contaminated water. Although the risk of catching Cholera is very low for U.K travellers visiting Cuba, simple precautions can be implemented to decrease these chances more so. All travellers to areas where cholera has occurred should observe the following precautionary measures:

• Maintain good personal hygiene. Wash hands with soap and water frequently.

• Drink only safe water. E.g. Bottled (even for brushing teeth)

• Eat food that's completely cooked and hot, avoid sushi or raw fish

• Stick to fruits and vegetables that you can peel yourself

• Be wary of dairy foods

• Seek immediate medical attention if you suffer from diarrhoea

We also recommend that you seek medical advice from your GP at least 8 weeks prior to travelling to Cuba. Your GP will be able to advise you of any other precautionary methods or possible vaccines that may be available for you specifically.

Kindest regards,

Julia

IanWight
(Member)
Hi Marion,

I have been travelling to Cuba since the 1990's & my last trip was with Travelsphere last year and the itinery is, essentially, unchanged. Our tour manager was Carolyn (I was first in Cuba before her) & the guide was Maria (Someone has mentioned Hector who we were due to have but he was plucked from us to guide some vips but I have used him before.) Both guides were very knowledgeable.

On the hygiene front sometimes soap & water at some stops can be a bit sparse so carry some hand gel/wipes (I do this even in the UK).

Hotels are the same as I used except for Havana where you are in the Seville. I was in Hotel Nacional - very nice but a $3 - $10 taxi ride away from the old town (La Habana Veija). Taxi fares were "negotiable" and £10 was in the day and $3 was after an evening in town.......Hotel Seville has the advantage of being very central so it is easy to walk to the main highlights. The Brisas hotels in Guadalavaca & Trinidad are of the "all inclusive" type and whilst not my ideal cup of tea they are very comfortable and food is of the buffet variety.

I have used the $ sign but tourist currency is the Cuban Convertable peso (CUC). You can only get this in Cuba & I usually take sterling & change as needed. However, in some of the smaller or more remote hotels they may not carry a lot of currency so best to change in places like Havana or the Brisas hotels. I have never taken travellers cheques but believe some people have had difficulties with these.

As for what so see then it depends how much of a revolutionary you are! You will be taken as part of the tour to main sites in Santiago de Cuba & in Havana and there was an excursion to Santa Clara where the Che mausoleum is situated. A must for me and I think most others found it interesting.

On the subject of excursions there were:-

1) A visit to Tropicana nightclub - personally I have never been & I prefer to find something a bit less touristy - it is quite expensive,

2) A harbour sunset cruise in Cienfuiegos - I passed on this. I am a photographer & the pictures & the light were on shore,

3) A tour of some botanical gardens. Take your mossie repellant - I forgot & suffered,

4) I walk at Los Jasmines down to the tobacco fields - you do not have to be a smoker to find this interesting.

As regards the trip generally then back in the 1990's a few of us in a mini bus would roll up at any wayside halt where we thought there was coffee and loos. With the need for hard currency the tours are far better catered for now with purpose built wayside halts at the points tour buses cross at lunchtime etc.

Out in the countryside then lunch would usually be a Cuban sandwich of bread, cheese & ham but expect there to be variations (shortages) on what is sometimes on offer. Hotel meals were fine and the locals are encouraged to set up in businesses so there are many private restaurants.

A bit of background reading on the politics would help (unless you are already familiar) and most decent guidebooks will give you this.

Rationing is the order of the day for Cubans unless they have access to hard currency and hard currency shops are not always well stocked especially with basic medical stuff. Take any painkillers, immodium etc etc you think you may need as you will find these difficult, nay impossible, to buy.

If you have Hector then on one tour most people donated an item of clothing - Hector then took these back to the east of the island (the poorer area) & redistributed. I usually go through the wardrobe and take a few items I no longer want for wearing & redistribution. More space in the case coming back!

It is expected that hotel toiletries will be nicked & redistributed - ladies are always asking for sabon (soap).

Finally if you want to buy cigars then every tout on the street has a relative who works in the cigar factory and can thus get you a bargain! Nothing on the street is the real thing! There are plenty of bona-fide shops, especially in Havana, where you can buy the real thing.

Anything else then feel free to ask.

Ian

Annam
  • (Member)
(Member)
Ian/Daphne

Thanks for adding comments, I'm booked on these trip next year

Anna

Marion F
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Thank you very much Ian, for your very helpful information. Thanks also Daphne for the link. Still can't make up my mind whether or not to go. After my trip to Cambodia, I've got a horror of Deet and Diarrhoea!
daphnemca
(Member)
Hi Marion: Please take a look at your previous query on Cuba where I wrote a reply to you. It is the only JY tour which I would go on again and that must say something. Also get some Incognito in Holland and Barrett or online, no deet in it. You don't really need Deet products for Cuba anyway. Also the food didn't cause any problems. I couldn't eat the food in Cambodia in the restaurants we were taken to.

Go to Cuba before it changes too much, and the best time is Jan-March. I hope to do the tour again in March.

It was the first trip I did with JY and certainly the memorable. Daphne