Hi Julia,
I'm currently on the Walking in Tuscany holiday and following a excellent day in Florence yesterday according to our paperwork last night we were supposed to go out to Tuscan Vineyard for dinner and wine tasting but apparently it was cancelled. This was a big disappointment as we were all looking forward to an evening away from the hotel. That's not saying there is anything wrong with the hotel food, so far is been good in my opinion.
Speaking on behalf of all of the group (was voluntered at dinner) is anything been done to reschedule this evening ?
What was the reason for the cancellation ? From this end it seems it was never booked by JY.
Top marks to Silvia our tour manager that organised a fun quiz last night instead of the evening which we enjoyed but really didn't compensate the original plan.
Is there a direct email link to customer services ? Can't see anything on the website.
Thanks.
Mick