sim1
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Julia,

Just would like to ask, on the Peru trip on the 7th October departure,

do we receive access to the Airport lounge in Madrid as the are none, as far as I know, in Heathrow terminal 5.

It does mention meet your fellow travellers in the airport lounge on the JY site just wondered if this is Madrid.

One other question, is the luggage booked through Madrid to Peru or do we have to collect and check in again in Madrid.

I know its 40 days to go but like to be prepared.

Thanks for your help

Sim1

Julia
  • (Member)
(Member)
Hi Sim1,

Right, after a little investigation, the executive lounge was originally offered on an older version of the tour, so whilst the "includes" section on the overview page of the website was updated to reflect this change, the itinerary was not. I have informed my colleague who is updating this as a matter of urgency.

You are booked on a group allocation so will need to check in at the airport. In terms of your luggage, this should be checked straight through however my colleague has suggested that it never hurts to give the BA clerk a friendly reminder to check when you are at the check in desk.

I hope this helps (and sorry for the delay in coming back to you)

Kindest regards,

Julia

sim1
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Julia' wrote:

Hi Sim1,

Right, after a little investigation, the executive lounge was originally offered on an older version of the tour, so whilst the "includes" section on the overview page of the website was updated to reflect this change, the itinerary was not. I have informed my colleague who is updating this as a matter of urgency.

You are booked on a group allocation so will need to check in at the airport. In terms of your luggage, this should be checked straight through however my colleague has suggested that it never hurts to give the BA clerk a friendly reminder to check when you are at the check in desk.

I hope this helps (and sorry for the delay in coming back to you)

Kindest regards,

Julia

Thanks again Julia,

No airport lounge, will have to pack the sandwiches and flask :))))

Only Joking.