kittycat
  • (Member) (Topic Starter)
(Member) (Topic Starter)
Hi Julia,

Sorry to be a pain. A brochure arrived today only to find that the company has sent me a Travelspere brochure and NOT a Just You brochure! I'm begginning to think there is a reason that Just You don't want me to have a brochure!! Also on the subject of questionnaires, I also have not received one following my holiday to the Costa De La Luz 10 - 17th September. Should I have received one yet?

I am more concerned about the brochure if you could ask for one to be sent out to me I would be grateful. Let me know if you need any more details i.e. addtess or holiday booking ref.

Many thanks,

Val

Julia
  • (Member)
(Member)
Hi Val,

Sorry to hear you've been sent a Travelsphere brochure, if you can drop me an email with your address to jmorton@justyou.co.uk I'll make sure one gets out to you as soon as possible.

In terms of the holiday questionnaire we have been having some issues with our systems - I have been told that a huge back log of questionnaires have now been mailed out to customers so fingers crossed you receive this soon.

Kindest regards,

Julia

kittycat
  • (Member) (Topic Starter)
(Member) (Topic Starter)
'Julia' wrote:

Hi Val,

Sorry to hear you've been sent a Travelsphere brochure, if you can drop me an email with your address to jmorton@justyou.co.uk I'll make sure one gets out to you as soon as possible.

In terms of the holiday questionnaire we have been having some issues with our systems - I have been told that a huge back log of questionnaires have now been mailed out to customers so fingers crossed you receive this soon.

Kindest regards,

Julia

Thanks Julia,

Information now sent by email.

Val

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